What are the responsibilities and job description for the Customer Service Representative - Casselberry FL position at Mr. Appliance of Clermont and Apopka?
Customer Service Representative – $17–$20/hour – Monday–Friday, No Nights or Weekends
Mr. Appliance of Central Florida | Casselberry, FL office
Looking for a stable, long-term office career with weekends off? Join our Casselberry team helping Central Florida families get their appliances fixed. We're a growing, locally owned business, and we want someone who'll grow with us for years. Paid training is provided, so no experience is needed.
What you'll do
- Answer incoming calls and help customers with empathy
- Schedule in-home repair appointments with our trained technicians
- Respond to customer emails and texts
- Confirm appointments and keep customers updated
- Order and receive parts
- Enter information into our scheduling software
What we're looking for
- Friendly phone voice and good communication skills
- Basic computer and data-entry skills
- Reliable, organized and on time
- Someone looking for a long-term position
- High school diploma or equivalent
- Call center, customer service or office experience is a plus, but not required
- Bilingual (English/Spanish) is a plus
Pay and benefits
- $17 to $20 per hour, based on experience
- Monday–Friday daytime schedule – no nights, no weekends
- Paid training
- Health, dental and vision benefits after 90 days
- Paid time off
- Room to grow into senior CSR and office leadership roles
- A fun, supportive team that likes working together
If you enjoy helping people and want a steady job close to home, apply today – it only takes a few minutes!
Salary : $17 - $20