What are the responsibilities and job description for the Logistics Manager position at MPW Industrial Services?
Job Description
Job Description. The Logistics Manager will centralize and lead the planning, coordination, execution, and continuous improvement of all logistics-related functions across the company — including but not limited to dispatch, warehousing, shipping/receiving, inventory, procurement interfaces, transportation coordination, maintenance interface, and compliance. This role will govern how logistics work is done through policy, process standards, performance metrics, and cross-functional alignment to support operational excellence, continuous improvement, and long-term customer service performance.
Primary Responsibilities
Job Description. The Logistics Manager will centralize and lead the planning, coordination, execution, and continuous improvement of all logistics-related functions across the company — including but not limited to dispatch, warehousing, shipping/receiving, inventory, procurement interfaces, transportation coordination, maintenance interface, and compliance. This role will govern how logistics work is done through policy, process standards, performance metrics, and cross-functional alignment to support operational excellence, continuous improvement, and long-term customer service performance.
Primary Responsibilities
- Lead and integrate logistics functions across dispatch, warehouse operations, fleet positioning, receiving/shipping, inventory control, and procurement liaising.
- Define goals, KPIs, standards and service levels for logistics performance and customer delivery expectations.
- Create and manage centralized logistics policies, SOPs, workflows, and continuous improvement roadmaps.
- Cross-Functional Coordination
- Work closely with Dispatch, Warehouse Leads, Procurement, Transportation/DOT team, and Maintenance to ensure alignment of planning, resource availability, and execution performance.
- Drive clear governance for inbound/outbound processes, staging and equipment readiness, parts and tooling availability, and job site logistics sequencing.
- Develop regular reporting on utilization, delivery performance, cost drivers, inventory accuracy, on-time performance, and resource allocation that drives operational decisions and enhances efficiency.
- Partner with finance/operations to monitor cost, process bottlenecks, and opportunities for automation or standardization.
- Ensure logistics processes align with relevant transportation, safety, and warehouse regulatory requirements (including DOT/safety coordination) and is executable consistently in a decentralized, distributed environment.
- Promote and enforce safety, security, and quality standards in all logistics activities; reduce risk to customer service and the business by improving compliance, asset/equipment utilization, and responsiveness.
- Provide leadership, coaching, and structure to logistics-related roles (warehouse supervisors, dispatch coordinators, inventory specialists).
- Serve as a key liaison with senior leadership on capacity planning, business growth enablement, and logistics resource investment.
- Centralize forecasting for people/equipment needs and align with dispatch and customer demand.
- Standardize receiving/shipping processes and documentation across sites.
- Optimize warehouse layout, parts/inventory storage systems, and replenishment planning.
- Lead vendor/carrier management and rate negotiations where relevant.
- Evaluate logistics technologies, WMS/TMS systems, and tools to improve visibility and accuracy.
- Facilitate cross-site logistics consistency and continuous improvement frameworks.