What are the responsibilities and job description for the Technician position at MPW Industrial Service Group?
JOB FUNCTION
The Production Support Laborer is responsible for supporting production to ensure workflow continues optimally while decreasing downtown and prioritizing quality of work.
ESSENTIAL FUNCTIONS:
- Adhere to PPS/MPW’s and the Occupational Health and Safety Act (OHSA) safety standards.
- Adhere to PPS/MPW’s company policies and applicable federal and state employment laws.
- Packing and loading automotive parts and tooling.
- Pressure washing customer parts.
- Stack & unstack materials.
- Arrive at work on time.
- Demonstrate a friendly and constructive attitude toward employees and customers.
- General housekeeping of work area.
- Perform all other duties as assigned.
ADDITIONAL RESPONSIBILITIES
- Working as a team player to ensure customer satisfaction.
- Ability to follow directions as provided by supervisor.
- Report all issues to the supervisor or Plant Manager immediately.
- Overhead Crane and Forklift Operation, as required – after training.
- Demonstrate a considerate, friendly, and constructive attitude toward fellow employees and the customer.
- Additional PPS-specific training will be provided.
- Performs all other duties as assigned.
KEY BEHAVIOURS
- Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
- Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
- Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
- Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
- Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers, and local communities. Promoting opportunities within and through referrals.
QUALIFICATIONS
- High School Diploma or equivalent, is preferred.
- Understanding of basic math calculations and strong attention to detail for inventory counts and order picking.
- Able to work safely and efficiently, required.
- Organizational skills.
PHYSICAL REQUIREMENTS
- Ability to lift heavy packages (up to 50 pounds) as needed.
- Ability to maintain a consistent workload that involves physical manual labor.
- Ability to maintain alertness and fitness for duty.
- Ability to wear PPE as mandated.