What are the responsibilities and job description for the Pega Lead Business Architect position at Mphasis?
Who are we looking for?
The Pega Lead Business Architect (LBA) with good understanding of Smart Dispute framework, is responsible for driving legacy application discovery with business teams to translate the requirements with Pega’s SDA framework. Promote OOB features and requirements with alignment of business process with minimum customizations where must.
Requirements for LBA (Must)
- Experience working on Pega projects
- Minimum 10 years of experience as a BA, including 5–6 years in Pega
- Experience in the Banking domain
- Ability to work independently with stakeholders (PO, Business, Onsite and Offshore teams, etc.)
- Ability to translate business requirements into Pega requirements
Nice to have
- Smart Dispute experience
- Exposure to Fraud, Non-Fraud, Disputes, Claims in Banking
- LBA Certification
Working experience with Pega Infinity
Expertise in
JIRA, Pega Scenario Testing, Test Strategy and Data management
Case Management with Smart Dispute Agentic Automation framework and OOB journeys
Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features
Ability to identify dependencies amongst EPICs, Features and User Stories
Crisp and clear way of defining and tracking user stories, Acceptance criteria
Run Show & Tell sessions with Client as needed.
Provide User Trainings before UAT starts
Support users in creating business scenarios, define quality test data as required
Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)
Process Skills:
Agile, Center Out,
Identify and separate system user stories, integration user stories and establish clear dependencies
Ensure requirements are understood and functional defects are minimized on QA environment
Qualification:
Bachelor or Engineering
What’s in for you?
You will be provided with New Pega platforms, Gen AI & Agentic implementations, Green field development with ample opportunity to learn and drive projects
You will be responsible for driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders.
You will be working with large marquee clients with growth potential for yourself and account for long time to come.
Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.