Application Specialist

All About Us:

With over 90 years of experience in the alcohol industry, our client understands the complex US beverage alcohol business and enables our customers to navigate it more efficiently. We collaborate with retailers and suppliers to design and implement supply chain solutions to optimize a product's route to market. Our client provides asingle point-of-contactacross the entire beverage alcohol supply chain, bringing together the services of our affiliated companies.

We recognize that nothing happens without our people and that our team members are our most important asset. We're a family-owned and operated business committed to building a culture that recognizes, respects, and rewards our employees. We offer competitive wages and comprehensive benefits coverage including medical, dental, 401K, profit sharing, and tuition reimbursement.

Job Summary:

• Configure, maintain, and support Microsoft Dynamics 365 Business Central.
• Understand and maintain configuration for highly customized enhancements to Business Central for landed costs, federal and state compliance, excise tax, pricing and order processing.
• Work with internal teams to collect requirements and develop system solutions. Support a key client as part of a dedicated team. Manage changes across BC environments.
• Support integration specialist with integrations between Business Central and other systems.
• Provide end-user training and documentation to ensure effective use of Business Central.
• Support month-end and year-end processes in Business Central and support financial analysts during monthly reconciliations with customers.
• Leading system upgrades, testing, and deployment activities. Responsible for identifying test cases.
• Support data flow between Business Central and data warehouse.
• Work with external vendors and partners as needed to support integrations and customizations.
• Maintain user security and permissions configuration.
• Monitor system performance and proactively identify areas for improvement.
Ensure compliance with customer SLAs and monitor inbound and outbound transaction processing.

Essential Functions:

Skills and Qualifications:

• 5 years of hands-on experience with Microsoft Dynamics 365 Business Central, especially in the Financial Management module.
• Experience in the following Business Central modules: G/L, AP, AR, Inventory, Sales, Purchasing and Administration.
• Proven experience with Business Central setups, including configuration packages and Job Queue management.
• Experience in providing support for customized Business Central instances.
• Strong understanding of ERP integrations, including APIs, middleware, and third-party connectors.
• Experience with scheduled processing (batch) for transaction administration, reporting, interfaces, file imports/exports, EDI transaction process.
• Excellent problem-solving and analytical skills.
• Experience with administrating Business Central and security.
• Strong communication skills and ability to work cross-functionally.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and a desire to deliver the highest quality service to customers.
Experience collaborating with software vendors and effectively managing assigned tasks and priorities.

Education

• Bachelor's degree in Information Systems,
• Accounting, Finance.
Computer Science, or related discipline.

Specific Skills

• Familiarity with Power Platform (Power BI, Power Automate).
• Experience working with Informatica integration services.
• Experience in the Alcoholic beverage industry is a plus.
• Microsoft certifications related to Business Central.
Experience with CRM systems, especially CRM integrations with Business Central (e.g., HubSpot).

Other Information:

• Annual Salary Range: 80k-136k
• Onsite
• Mansfield, MA