What are the responsibilities and job description for the Hostess position at Moxies?
To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.
Qualifications and Key Attributes:
• Very organized.
• Ability to prioritize.
• Ability to think ahead.
• Excellent communication skills, including a pleasant and professional phone manner.
• Problem solving ability.
• Ability to be perceptive to guest's needs.
• Ability to deal positive in stressful situations and remain calm.
• High level of attention to detail.
• Able to take direction.
• Able to deal with compliments and guest concerns with the support of management.
• Well groomed and presentable.
Key Responsibilities:
• Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
• Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
• Ensure you are seating the most desirable tables at all times.
• Anticipate guest transition and the timing of table turns.
• Smile!
• Opening the front door for guests.
• Answering the phone for general customer service and taking reservations.
• Seating guests.
• Cleaning and resetting dirty tables.
• Maintain the cleanliness and appearance of entryway and washrooms.
• Perform quality checks as guests depart and thank them for their visit.
From handcrafted dishes to signature cocktails and award-winning hospitality. Moxies has invited our guests to savour the moment across 50 locations in Canada and in the United States for more than 30 years.
Drawing inspiration from his experience in a Michelin-recognized restaurant and designing the menu for the James Beard House Canada 150th celebration, Executive Chef Brandon Thordarson delivers culinary excellence under a commitment to the craft of cooking and the personal mantra, “if it isn’t right, it doesn’t leave the kitchen.” Chef Brandon has created an entire menu of artfully crafted, fresh flavours exclusive to Moxies. All served in a captivating ambience by a team dedicated to making Moxies the best part of your day.
Salary : $18 - $20