Sales Operations Account Manager

Sales Operations Specialist

Play your role in our team succeeding!

We’re looking for a Sales Operations Account Manager who will be the operational and data backbone for our Partner sales organizations. This person will play a key role in owning backend accuracy, compensation systems, expense tracking, and KPI reporting — ensuring every Partner and leader operates from one clear, reliable source of truth.

As part of the Partner Team, the Sales Operations Specialist will work alongside a Sales Enablement Manager to provide visibility, accountability, and insights that drive growth, retention, and engagement across Moxie’s sales orgs.

Core Responsibilities:

Own Backend and Compensation Accuracy

• Maintain backend logic and compensation systems for assigned Partner organizations.
  

• Apply overrides, addendums, and one-off adjustments accurately and document all changes.
  

• Audit backend data weekly to ensure alignment with agreements, pay structures, and performance.
  

• Partner with the Sales Operations Director, Finance, and Payroll to ensure timely, accurate payouts.
  

2. Manage Expense Tracking and Validation

• Track Partner-level expenses and approvals, ensuring all costs are properly recorded and integrated into backend logic.
  

• Partner with Enablement and Finance to reconcile expenses, paybacks, and reimbursements.
  

• Maintain detailed documentation and transparent records of all expense activity.
  

3. Deliver Reporting and KPI Insights

• Create, maintain, and update Partner-level dashboards that track recruiting, onboarding, licensing, production, and retention.
  

• Validate incoming data from the Systems & Data and IT Data teams to ensure accuracy and completeness.
  

• Deliver weekly, monthly, and ad hoc reports to leadership and Partner Teams.
  

• Highlight key insights, performance trends, and risk areas that impact growth and retention.
  

4. Support Partner Team Integration and Monthly Business Reviews (MBRs)

• Partner directly with assigned Sales Enablement Managers as part of the Partner Team model.
  

• Prepare and present backend summaries, KPI updates, and key insights for monthly Partner reviews.
  

• Attend MBRs to provide backend and operational context and document follow-ups and corrective actions.
  

• Ensure all Partner Teams operate from consistent, aligned data and reporting.
  

5. Produce Ad Hoc Reporting and Analysis

• Build and deliver ad hoc reports to answer specific business questions for leadership and Partner Teams.
  

• Provide real-time analysis on recruiting performance, production variances, and rep activity.
  

• Collaborate with the Systems & Data and IT Data teams to validate new data sources or metrics.
  

6. Ensure Accountability, Accuracy, and Compliance

• Maintain documentation and audit trails for all backend and reporting systems.
  

• Ensure all backend logic aligns with signed Partner agreements and internal policies.
  

• Identify and correct errors proactively, escalating discrepancies as needed.
  

• Partner with Legal and leadership when agreement updates impact backend logic or compensation.
  

7. Continuous Improvement

• Identify process inefficiencies and recommend automation or workflow enhancements.
  

• Collaborate with the Sales Operations Director to improve backend structure and reporting tools.
  

• Support new system integrations and testing for data accuracy and scalability.

Qualifications:

• Bachelor’s degree in Business, Finance, Data Analytics, or related field
  

• 2–4 years of experience in sales operations, data analysis, or compensation management
  

• Strong analytical, reporting, and Excel/Airtable skills
  

• Proven ability to manage multiple projects and deadlines with accuracy
  

• Excellent communication and attention to detail
  
  

Preferred:

• Experience working with door-to-door, field sales, or multi-market sales organizations
  

• Familiarity with backend systems, compensation logic, or sales pay structures
  

• Knowledge of CRM, Airtable, or data visualization tools (e.g., Looker Studio, Power BI)
  

• Experience collaborating with cross-functional departments like Finance, Legal, and Recruiting

What We’re Looking For:

• Highly organized and detail-oriented
  

• Analytical thinker with a strong sense of ownership and accountability
  

• Effective communicator who can translate data into clear business insights
  

• Self-starter who thrives in a fast-paced, collaborative environment
  

• Problem solver with a passion for accuracy, structure, and operational improvement
  

Why Moxie?

We’re not just a pest control company—we’re a team that believes in doing the right thing, being kind, and constantly improving. At Moxie, you’ll be part of a supportive, high-energy culture with tons of room to grow!

Here’s What We Offer:

• Award-winning workplace – Named a Top Place to Work since 2021

• Comprehensive benefits – Medical, dental, vision, and more

• 401(k) & Roth IRA – Because your future matters

• Paid Time Off – Work-life balance is important to us!

• Monthly company events & recognition programs

• Service projects – Be part of something bigger than just a job

• Pet insurance – Because furry family members deserve care too

• Wellness program – Prioritize your mental and physical well-being

• Previ – Exclusive employee perks including cellular discounts and up to 40% off gear from top lifestyle and tech brands

• Maternity Leave – Paid time off to support you during this important life moment

Ready to Join the Moxie Family?

If you’re looking for a fun, rewarding career where you can make an impact, grow professionally, and be part of an amazing team, we want to hear from you!

Apply today and bring your passion for customer care to Moxie! 🚀