Moving Company Operations Manager

Job Summary
Ignite your leadership potential as a Moving Company Operations Manager! In this dynamic role, you will oversee the daily operations of a bustling moving company, ensuring seamless coordination between teams, customers, and logistics including helping with existing customers and new customers. Your energy and organizational skills will drive efficiency, safety, and exceptional customer service. We are looking for someone who can work directly with the Owner to help with managing and assisting with day to day operations and sales. Join us to lead a motivated team in delivering stress-free moving experiences while optimizing operational workflows and maintaining high standards of quality. This is your chance to make a tangible impact in a fast-paced environment that values proactive problem-solving and energetic leadership. We strongly encourage having past moving experience or leading or managing other job sites.

Duties

• Supervise daily moving operations, including scheduling, dispatching crews, and coordinating with clients to meet their specific needs
• Calling and scheduling Customers for jobs and checking in with them along the way as their "Moving Coordinator".
• Oversee the management of moving crews, ensuring safety protocols are followed and productivity goals are achieved
• Coordinate logistics for equipment, vehicles, and supplies to guarantee timely and efficient moves
• Monitor operational performance metrics and implement process improvements to enhance service quality and efficiency
• Address customer inquiries, resolve issues promptly, and ensure a positive moving experience from start to finish
• Maintain compliance with safety regulations and company policies across all operational activities
• Lead team meetings, provide ongoing training, and foster a motivated work environment focused on teamwork and excellence

Requirements

• Proven experience in operations management within the moving or logistics industry is highly preferred
• Strong organizational skills with the ability to multitask in a fast-paced setting
• Excellent communication skills to liaise effectively with team members, clients, and vendors
• Ability to lead, motivate, and develop a diverse team of moving professionals
• Knowledge of safety standards and regulatory requirements related to moving operations
• Proficiency with scheduling software, fleet management tools, or similar technology is advantageous
• A proactive attitude with problem-solving skills and the ability to adapt quickly under pressure

Join us as an Operations Manager to energize our team’s efforts! Your leadership will ensure smooth moves that leave customers satisfied while driving continuous improvement in our operations. We’re committed to supporting your growth as you help shape memorable moving experiences for our clients.

Job Types: Full-time, Contract

Pay: From $60,000.00 per year

Work Location: Hybrid remote in Macungie, PA

Salary : $60,000