Front Desk Receptionist/Office Manager

This position is with a rapidly growing mental health agency. The practice is looking for a front desk receptionist who will be based in our new Bolivia location. Please note that there may be times where candidate is asked to cover in our Supply or Leland location so flexibility is a must.

Basic daily duties include greeting clients, scheduling appointments and creating patient profiles in our electronic health records system, answering calls & retrieving voicemails, sending/receiving written correspondence including text and email communication , accepting payments, handling incoming referrals via fax and phone, and maintaining paper/electronic health records. Additional duties may include, but are not limited to, verifying health insurance benefits, submitting prior authorization requests for counseling sessions, retrieving claims payment information, ordering supplies, assisting with records requests, and coordinating community-based referrals.

The candidate will work up Monday- Friday.

Monday-Friday hours are 8:15 am to 5:30 pm.

Experience and Qualifications:

Those with a background/education in of mental health/medical insurance billing, and prior use and understanding of HIPAA compliant Electronic Health Record (EHR) systems will be given preference although it is not required. Experience in a professional/office environment is required. Computer experience is a MUST. Almost everything we do is on the computer and must be very familiar with using web based programs, including email. Skill in word processing, data entry, language use, and spelling. Customer Service skills in a professional environment. Ability to deal professionally and effectively with the public. Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations. Ability to maintain confidentiality and understand HIPAA. Attention to detail is a requirement for this job. Ability to multitask and be productive. Ability to work independently

Candidate must not have been a previous client of the practice or any of their immediate family members.

NO PHONE CALLS PLEASE

www.movingaheadnc.org

Moving Ahead Counseling Services,PLLC provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Women-led organization
• Inclusive of minority and disadvantaged groups
• LGBTQ friendly workplace
• Age-inclusive

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Work Location: In person

Salary : $15 - $20