Korean Speaking Guest House Manager

About the Role

We are looking for a warm, organized, and bilingual (Korean/English) Guest House Manager to oversee daily operations at our guest house in West Point, GA.

The majority of our guests are Korean-speaking, and we are seeking someone who can provide a seamless, comfortable experience in their native language. This is a hands-on role that covers guest communication, light maintenance, and general operational support.

Key Responsibilities

Guest Communication & Customer Support

• Serve as the primary point of contact for all guests — in Korean and English.
• Handle phone calls, online reservations, and booking inquiries; confirm reservations and respond promptly.
• Provide check-in/check-out support and address guest questions, requests, and concerns during their stay.
• Ensure all guests feel welcomed and supported throughout their visit.

Unit Maintenance & Property Upkeep

• Perform routine inspections of guest units to ensure cleanliness, safety, and functionality.
• Carry out basic maintenance tasks (light bulb replacements, minor repairs, appliance checks, etc.).
• Coordinate with outside vendors or contractors for repairs beyond basic scope.
• Maintain common areas and ensure the overall property is well-kept at all times.

Operations & Administrative Support

• Pay utility bills and manage routine property-related invoices and expenses.
• Pick up, sort, and distribute incoming mail and packages.
• Support meal preparation or food coordination for guests as needed.
• Manage supply inventory and restock household and guest essentials.
• Assist with any additional day-to-day operational needs of the property.

Qualifications

Required

• Korean: Native or fluent proficiency (spoken and written) — Preferred.
• English: Conversational to fluent proficiency.
• Friendly, patient, and guest-service oriented with strong communication skills.
• Ability to perform light maintenance tasks and general property upkeep.
• Organized and self-motivated; able to manage daily tasks independently.
• Must be authorized to work in the U.S. without sponsorship.

Preferred

• Prior experience in hospitality, property management, housekeeping, or customer service.
• Familiarity with online booking platforms (Airbnb, Booking.com, etc.).
• Valid driver's license and reliable transportation.

Compensation & Benefits

• Pay: $20.00 – $22.00 per hour (based on experience)
• Health, Dental, and Vision Insurance
• Stable, full-time position with consistent hours
• Supportive team environment

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Korean language proficiency is required due to the nature of our guest population (approximately 90% Korean-speaking).

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Application Question(s):

• Are you willing to consent to a background check if required for this position?

Experience:

• Guest House / Hotel Management: 1 year (Preferred)

Language:

• Korean (Preferred)

Ability to Commute:

• West Point, GA 31833 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $20 - $22