What are the responsibilities and job description for the Sales Recruiting Program Manager position at Move Concierge?
About Us:
We’re a fast-growing organization with 150 employees, driven by a commitment to delivering exceptional customer experiences through high-performing sales and service teams. Our culture thrives on speed, accountability, and innovation - especially in how we attract and hire top talent. This role is critical to scaling our fast-paced sales organization and requires a leader who can build, execute, and continuously optimize talent strategies aligned with aggressive growth targets.
Position Overview:
We are seeking a strategic and results-driven Senior Manager, Sales Recruiting to lead our efforts in identifying, attracting, and hiring top sales talent across the organization. In this role, you’ll play a critical part in scaling high-performing sales teams that directly impact revenue and growth. You’ll oversee full-cycle recruiting with a focus on high-volume sales and customer experience roles. You’ll drive strategy, lead execution, and build a strong talent brand across digital and social channels.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, is deeply analytical, and understands how to build and scale recruiting systems, teams, and employer brand to support rapid growth.
Key Responsibilities:
We believe in rewarding great work and supporting your personal and professional growth. Here's what you can expect as part of our team:
We’re a fast-growing organization with 150 employees, driven by a commitment to delivering exceptional customer experiences through high-performing sales and service teams. Our culture thrives on speed, accountability, and innovation - especially in how we attract and hire top talent. This role is critical to scaling our fast-paced sales organization and requires a leader who can build, execute, and continuously optimize talent strategies aligned with aggressive growth targets.
Position Overview:
We are seeking a strategic and results-driven Senior Manager, Sales Recruiting to lead our efforts in identifying, attracting, and hiring top sales talent across the organization. In this role, you’ll play a critical part in scaling high-performing sales teams that directly impact revenue and growth. You’ll oversee full-cycle recruiting with a focus on high-volume sales and customer experience roles. You’ll drive strategy, lead execution, and build a strong talent brand across digital and social channels.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, is deeply analytical, and understands how to build and scale recruiting systems, teams, and employer brand to support rapid growth.
Key Responsibilities:
- Lead and evolve the recruiting strategy for high-volume sales, customer service, and corporate roles.
- Manage and develop a small recruiting team; provide coaching, mentorship, and performance management.
- Design, track, and report on key recruiting metrics (time to fill, source of hire, cost per hire, funnel conversion, etc.).
- Own and improve sourcing strategies including job boards, employee referrals, social media, and talent pipelines.
- Partner with hiring managers to define job profiles, ideal candidate criteria, and selection processes.
- Champion the use of social media and employer branding campaigns to attract talent (e.g., LinkedIn, Instagram, TikTok).
- Implement structured interview and evaluation processes that align with our customer-first culture.
- Optimize our ATS and recruiting tech stack to ensure efficiency, compliance, and a top-tier candidate experience.
- Analyze recruiting data to influence decisions and continuously improve hiring performance.
- 5 years of experience in full-cycle sales recruiting, with at least 3 years in a management capacity.
- Expertise in sourcing, hiring, and retaining customer-facing talent such as sales representatives, account managers, or call center agents.
- Proven success in high-volume recruiting environments, required in sales or customer-high-volume performance driven sales hiring initiatives.
- Demonstrated experience using data and recruiting analytics to drive hiring strategy and decision-making.
- Ability to thrive in a metric and outcome driven culture with a passion for delivering measurable business impact through talent.
- Strong knowledge of social media sourcing and employer branding strategies.
- Hands-on experience with applicant tracking systems (Ashby preferred).
- Excellent stakeholder management and communication skills.
- Comfortable operating in a fast-paced, scaling company environment.
- Passion for creating a candidate-centric experience.
- Experience in high-growth startups or mid-sized companies.
- Background in performance marketing, sales hiring, or customer experience recruiting.
- Familiarity with content-driven hiring campaigns (videos, reels, career stories, etc.).
We believe in rewarding great work and supporting your personal and professional growth. Here's what you can expect as part of our team:
- Competitive base salary with quarterly performance bonuses - earn for what you deliver.
- 100% employer match on your 401(k) - invest in your future from day one.
- Comprehensive health, dental, and vision insurance to keep you and your family covered.
- Generous time off, including vacation, flex days, and paid holidays - up to 21 days in your first year.
- A people-first culture that values balance, growth, and recognition.
- An opportunity to build and shape the future of our talent team.
