Virtual Call Center Outbound Leads Generation Representative - Remote

Job Summary:

Fast track your Career while working from the comfort and convenience of your home.

TSD Global is accepting applications for Work From Home Call Center Representatives.

The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We also have a monthly stipend incurred by internet services and other utilities.

We offer:

• Competitive hourly wages and up to an additional $280 bi-weekly in commission potential
• Two base hourly pay raises during the first year of employment
• 100% Paid Virtual Training
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• 401k Plan
• Medical, Dental, and Vision Insurance after only 90 days for Full Time
• Free Satellite Radio service perks
• $22 monthly internet stipend for those who qualify

Specific Job Responsibilities

• Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company
• Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
• Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
• Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
• Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
• Adhere to operational processes, PCI compliance, client standards, and program standards.

Requirements:

• Must be a Texas, Indiana, Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, West Virginia or Iowa permanent resident with tangible address verification
• Private and secure workspace at home free from background noise or distractions
• Minimum of 6 months experience in sales, retail sales, restaurant sales (server with tip testimonials), call center with sales component, inbound sales or outbound lead generation for sales. Other sales or lead generation experiences considered.
• Professional vocabulary
• Excellent communication skills both oral and written
• Assertive, quick thinking
• Excellent schedule adherence and attendance
• Prior work-from-home call center experience is a plus!
• Good computer skills
• Must complete a self administered tech validation tool through thinscale

Technical Requirements:

· Must provide your own Computer or Laptop

· Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)

· Windows 11 Desktop or laptop current on all security updates

· High-quality noise-canceling wired USB headset

· Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)

· Webcam

· Free space – 5 GB

· Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better

· RAM Required – 8 GB

· Anti-Virus – Full versions of Windows Defender or Essentials

Company Overview

TSD Global, a subsidiary of Movate Inc, has been a leader in customer service solutions since 1989. With contact centers across the U.S., US Work From Home, Philippines, and South Africa, we leverage state-of-the-art technology to manage customer support and sales campaigns for some of the world’s largest companies.

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Application Question(s):

• Do you currently have a dual monitor setup? The minimum technical requirements are 8 GB of RAM, at least 5 GB of free disk space, and an Intel or AMD processor with 4 threads or more. Please note that MacBooks, Chromebooks, and devices with Snapdragon processors are not supported.

If your current setup doesn’t meet these specifications, would you be open to upgrading your equipment to comply with the requirements? This will help ensure smooth performance and avoid any technical issues.

• Are you a permanent resident of any of the following states: Alabama, Georgia, Indiana, Iowa, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, or West Virginia?

Please answer Yes or No, as we are only able to process candidates residing in these states.

• Do you have a minimum of 6 months experience in sales, retail sales, restaurant sales (server with tip testimonials), call center with sales component, inbound sales or outbound lead generation for sales. Other sales experiences considered.
• Please provide your active email address for further communication

Work Location: Remote

Salary : $10