What are the responsibilities and job description for the Salesforce Technical Architect position at MOURI Tech?
Job Details
Job Title: Salesforce Technical Architect
Location: Remote
Duration: 6 Months
JD:
Job Summary:
We are seeking a highly experienced Salesforce Technical Architect with a proven track record in Salesforce solution design and architecture and hands-on experience in managing L2 Support Teams. The ideal candidate will be responsible for designing scalable Salesforce solutions, leading technical development efforts, and managing a team of L2 support engineers to ensure consistent application uptime, performance, and issue resolution.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 10 years of experience with Salesforce platform, including at least 2 years in an architect-level role.
- 3 years of experience managing support or operations teams (L2/L3).
- Strong understanding of Salesforce architecture and APIs.
- Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
- Deep understanding of ITIL-based service management practices.
- Experience with support tools like Jira, ServiceNow, or Remedy.
- Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
