What are the responsibilities and job description for the Front Desk Officer position at Mouratoglou Tennis Center?
Manage client communications via WhatsApp, email and phone
Respond to inquiries regarding lessons, programs, schedules, prices and availability
Assist clients with bookings, confirmations, payments and rescheduling
Provide clear and accurate information about the center’s services
Suggest suitable alternatives when a requested service or time slot is unavailable
Help convert client inquiries into bookings while maintaining excellent service
Coordinate with the Office Manager, Head Coach, Tennis Director and on-site teams
Support reception and pro shop operations when required
Maintain organized communication records and ensure reliable follow-up
Profile
Excellent written and verbal communication skills
Professional, friendly and solution-oriented approach
Strong organizational skills and attention to detail
Ability to manage several conversations and requests simultaneously
Comfortable working in a fast-paced environment with changing priorities
Commercial mindset and ability to understand clients’ needs
Patient, adaptable and able to remain calm when dealing with demanding situations
Positive attitude and strong team spirit
Salary.com Estimation for Front Desk Officer in San Antonio, TX
$30,370 to $36,847
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Front Desk Officer?
Sign up to receive alerts about other jobs on the Front Desk Officer career path by checking the boxes next to the positions that interest you.
Train both on and off the court, always respecting the Mouratoglou methodology and philosophy Train according to the standards set by Patrick Mouratoglou a...more
About Us Imagine being greeted by the rugged limestone hills, big blue skies, and fresh country air of Tapatio Springs Hill Country Resort at the top of ev...more
About Us Imagine being greeted by the rugged limestone hills, big blue skies, and fresh country air of Tapatio Springs Hill Country Resort at the top of ev...more
