What are the responsibilities and job description for the Scheduling Coordinator position at Mountainside Treatment Center?
Description:Scheduling CoordinatorCanaan, CTAbout the Position:Join a Mission-Driven Team Making a Real DifferenceMountainside is seeking a highly organized, compassionate Scheduling Coordinator to support our Detox and Residential programs. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys coordinating details, and wants to play a meaningful role in supporting individuals on their recovery journey.As a Scheduling Coordinator, you’ll be at the center of daily operations—connecting clients, families, clinicians, and providers to ensure seamless care from admission through discharge. Your work directly supports high-quality treatment delivery and a positive client experience.Schedule:Tuesday – Saturday: 7:30 AM – 4:00 PMWhat You’ll DoServe as a friendly and professional point of contact for clients, families, staff, and community partnersCoordinate and schedule internal and external appointments in accordance with client needs and Mountainside policiesMaintain and manage prescriptive care schedules and interdisciplinary team assignments, including Medical, Psychiatric, Clinical, Family Wellness, and Wellness services.Support continuity of care by managing scheduling throughout the full treatment episodeAccurately assign and track billing codes for services renderedOrganize, audit, and maintain scheduling data to ensure services are delivered appropriatelyDocument all client-related communications clearly and thoroughly in the electronic medical recordManage a high-volume workload, including schedules for 90 clients and daily email communicationsCollaborate closely with clinical, medical, and administrative teams to support smooth daily operationsApply knowledge of substance use treatment processes to support effective coordination of careTake on additional responsibilities as needed to support team and program successWhat We’re Looking For:A detail-oriented professional who thrives in a fast-paced, collaborative environmentStrong organizational, prioritization, and communication skillsAbility to manage competing deadlines with accuracy and professionalismComfort working with schedules, data, and electronic medical recordsA customer-service mindset with empathy for clients and familiesInterest in or experience within behavioral health, healthcare, or human servicesQualifications:Education & ExperienceRequired:High School Diploma or equivalentPreferred:Associate’s Degree in Healthcare or related fieldAt least 1 year of experience in:Administrative or scheduling rolesCare coordinationHealthcare, behavioral health, or insurance-related environmentsCompensation:The base rate of pay for this position is $18.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.Benefits:Comprehensive benefit packagePaid Time Off (which increases after 1 year with Mountainside)Paid holidays including a Multicultural Holiday401(k) with employer matchingFree meals while working on the Canaan campusMonthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.About Mountainside:Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:
Salary : $18 - $22