What are the responsibilities and job description for the Crisis Counselor position at Mountainside Medical Center?
Overview
Responsibilities
Qualifications
Join our team as a rotating shift, PRN, OP Crisis Intervention Crisis Counselor in Montclair, NJ.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200 employees, and a 27-bed Emergency Room/Fast Track Unit.
Responsibilities
- The Crisis Counselor will work with patients to assess for levels of risk to self/others, identify behavioral health needs, and coordinate interventions and referrals appropriately based on case review and determination by a licensed provider.
- Provide care to patients ranging in age from child (5 years) through geriatric (> 65 years).
- Participate in interdisciplinary treatment planning, recordkeeping, consultation, and education for patients presenting to the Emergency Department/hospital with primary and/or secondary Behavioral Health needs.
- Respond to requests by Emergency Department staff to evaluate patients either in person or virtually.
- Provide Emergency Department, Post-Partum Consultations, Intake Assessments, Crisis Counseling Interventions, Case Management, and Coordination of External referrals to appropriate behavioral health levels of service.
- Consult with on-site or on-call providers to review cases, provide the necessary information to assist in determining the most appropriate level of care, and coordinate admissions, transfers, and referrals accordingly.
- Review and process external behavioral health referrals for inpatient admission or outpatient appointments through the crisis call center.
- Obtain pre-authorizations for inpatient behavioral health admissions.
- Accurately document all clinical assessments, interventions, pre-authorization information, and updates to EMR documentation in EPIC appropriately.
- Adequately assess for and implement appropriate interventions to maintain patient safety on the unit.
- Perform any and all other duties assigned.
Qualifications
Job Requirements
- Bachelor’s Degree in psychology or a human service-related field
- 1-year experience working in behavioral health
Preferred Job Requirements
- Mental Health Screener Certification
- Experience working in a crisis or hospital setting.
- Knowledge of Epic is a plus.
Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.