What are the responsibilities and job description for the Commercial Lines Processor position at MOUNTAINONE BANK?
Position: Commercial Lines Processor
Reports to: SVP Commercial Lines Operations Manager
Grade: 103
Supervises: None
Pay Range: $20.20 - $26.00 an hour dependent upon qualifications and experience.
The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete and accurate company files.
Primary Responsibilities:
- Track and organize incoming renewal processing (edocs, hard copies, emails, etc.)
- Verify that all processing and renewal verification is handled in a timely fashion.
- Review completed & downloaded data for deficiencies or errors.
- Resolve deficiencies by using standard procedures or returning incomplete documents to appropriate AM for resolution.
- Maintain data entry requirements by following data program techniques and procedures.
- Issue Termination letter for accounts when processing policy cancellation for non-payments
- Mail or email renewal policies to clients as appropriate
- Assist bookkeeping department, as needed, with agency billing or updates to direct bill items.
- Any other duties which are required by management
Secondary Responsibilities
1. Contribute to team effort by handling all renewal processing within the required time frame
Qualifications
- High School Diploma.
- Understanding of insurance work methods and procedures.
- Ability to verbally effectively present information to clients, company and agency staff.
- Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
- Commitment to the company’s culture and established service standards.
- Ability to deal with and show discretion in confidential matters.
- 25% availability to travel outside of 25-mile radius and report to any office.
- Ability to sit, drive, bend, answer the phone, and perform computer input
Salary : $20 - $26