Outside Sales

About the Role:

The Outside Sales role is responsible for driving business growth by building strong relationships with new and existing customers while delivering exceptional customer service. This position focuses on identifying sales opportunities, acquiring new accounts, and recommending products that best meet customer needs. The role involves direct interaction with customers, coordinating with internal teams and managing sales transactions from initial contact through order completion. We are looking for someone who has experience in the Tools and Safety industry.

Essential Duties and Responsibilities:

• Ensure a high level of customer service is always provided
• Build and maintain connections with potential customers or leads to cultivate new business and develop relationships
• Create prospect list and acquire new accounts
• Contact and interact directly with new and existing customers to explain features and merits of all product lines offered, utilizing persuasive sales techniques
• Demonstrate, if applicable, and describe products, and emphasize the best applications and saleable features
• Address all questions concerning products, with appropriate referrals where required
• Analyze and determine customers’ needs and recommend appropriate products to meet those needs
• Prepare forms or agreements, close transactions, and secure orders
• Establish professional customer relationships with appropriate customer personnel
• May coordinate company technical engineering support and services to ascertain customers' needs
• Investigate product warranty claims to ensure resolution within organization policies
• Analyze and interpret records of present and past sales, trends, and costs, estimated, and realized revenue, administrative commitments, and obligations incurred for management
• Keep informed of new products and product changes that might affect product sales
• May work with appropriate vendors or internal departments to obtain support and assistance in meeting customers' needs
• Organize and attend all pre-construction meetings for assigned accounts
• Make appropriate calls to engineers and architects
• Work closely with manufacturers’ representatives
• Perform other various duties, as outlined by supervisor
• Exude, understand, and demonstrate actions according to the Company’s core values. These core values are courage, commitment, collaboration, compassion, ownership, and optimism

Qualifications and Physical Requirements:

• Willingness to participate in pre-employment and random drug screenings
• This is a telework position. Reliable internet and phone service are required. The company will provide the necessary computer equipment to complete the role’s responsibilities. Remote office furnishings such as a desk, chair, etc., are the responsibility of the employee
• 2 years college/technical school preferred
• Willingness to participate in pre-employment and random drug screenings
• 2-3 Years’ related sales experience
• 5-8 Years’ experience in related industry; extensive product knowledge
• Ability to lift and carry up to 50 lbs.
• Must have a valid driver’s license and be insurable under company policy