What are the responsibilities and job description for the SERVICE & PARTS COUNTER ASSOCIATE position at MOUNTAINLAND RV?
PARTS & SERVICE COUNTER POSITION
Mountainland RV is looking for a friendly, dependable person to join our team at the front counter in our Parts & Service Department!
FULL-TIME POSITION
Monday–Friday
9:00 AM–5:00 PM
Pay based on experience
2944 N Main St, North Logan, UT 84341
What we’re looking for:
- Friendly and positive attitude
- Enjoys greeting and helping customers with a smile
- Reliable and professional
- Experience in RV parts/service is a plus, but not required
Call or text 435-881-1328 to schedule an interview!
Or send your resume to sales@mountainlandrv.com
Come join the Mountainland RV team! We’d love to meet you!
Mountainland RV
2944 N Main St
North Logan, UT 84341
Job Summary
We are seeking a dynamic and customer-focused Service & Parts Counter Associate to join our automotive team. In this vital role, you will serve as the primary point of contact for customers seeking vehicle service, repairs, and parts. Your enthusiasm and mechanical knowledge will help ensure a seamless experience for clients while supporting the dealership’s service operations. This position offers an exciting opportunity to work in a fast-paced environment where your automotive expertise and sales skills can shine. You’ll be instrumental in providing exceptional customer service, managing parts inventory, and assisting with vehicle diagnostics and repairs.
Responsibilities
- Greet customers warmly, listen to their needs, and provide expert guidance on vehicle services and parts options
- Upsell additional services or parts that enhance vehicle performance and customer satisfaction
- Assist service technicians with estimating repairs using automotive estimating software and mechanical knowledge
- Manage parts inventory, including ordering, stocking, and organizing parts for efficient retrieval
- Communicate effectively with clients about repair status, vehicle diagnostics, and recommended services
- Handle cash transactions accurately while maintaining detailed service writing and documentation
- Support dealership operations by coordinating with technicians on vehicle repairs such as oil changes, brake repairs, suspension work, tire services, shocks & struts, transmissions, air brakes, collision repair, and auto body repairs
Skills
- Strong mechanical knowledge with experience in automotive diagnostics and repair procedures
- Proven ability in upselling and sales techniques to maximize service revenue
- Familiarity with estimating software and computer-aided vehicle damage estimating tools
- Excellent customer service skills with clear client communication and active listening abilities
- Experience working in a dealership environment or auto service management setting
- Knowledge of various automotive systems including transmissions, suspension, brakes, tires, oil changes, shocks & struts, air brakes, collision repair, and auto body repair
- Ability to handle cash transactions accurately along with service writing responsibilities
- Valid driver’s license with a clean driving record; ability to drive company vehicles as needed
Join our team to deliver outstanding automotive service experiences! Your expertise will help keep vehicles running smoothly while building lasting relationships with our valued customers. We’re committed to supporting your professional growth in a lively environment where your skills make a real difference.
Pay: $15.00 - $25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $15 - $25