What are the responsibilities and job description for the Recruiting and Retention Specialist position at Mountaineer Casino?
Recruiting and Retention Specialist Job Description
JOB TITLE: Recruiting and Retention Specialist
DEPARTMENT: Human Resources
FLSA: Non-Exempt
LOCATION: New Cumberland, WV
WAGE: DOE
REPORTS TO: Human Resources Manager
SUMMARY
The Recruiting and Retention Specialist is responsible for supporting daily human resources operations, including recruitment, employee engagement, onboarding, performance management, and HR recordkeeping. This role serves as a key point of contact for employees and management while helping maintain a positive and productive workplace culture.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Manage the full-cycle recruitment process, including job postings, screening candidates, scheduling interviews, and onboarding new hires
- Maintain our J1 Cultural Student Participation Program by coordinating all necessary events from pre interview requirements, following through to the end of student program dates
- Represent Mountaineer Casino Resort at job fairs, career events, and community outreach programs
- Manage candidate expectations and communicate throughout the hiring process
- Responsible for ensuring all pre-hire onboarding tasks and documents are completed
- Maintain employee records and ensure HR documentation is accurate and compliant
- Coordinate and assist with new hire orientations and onboarding
- Analyze turnover trends and implement retention strategies to reduce attrition
- Assist with employee engagement activities and recognition programs
- Assist with new WV Lottery Licenses and renewals when necessary
- Responsible for facilitating the mentor program and tracking progress on all assigned responsibilities
- Complete employment verifications.
- Assist applicants or team members as needed.
- Asist in maintaining employee’s electronic files in ADP.
- All other duties as assigned.
REPORTING LINE
To the Human Resources Manager then to the Director of Human Resources
QUALIFICATION REQUIREMENTS
- Must be at least 21 years of age
- Must be able to maintain confidentiality
- Must possess computer skills and have working knowledge of computers and MS Office
- Must be able to handle a heavy business volume
- Ability to simultaneously manage several projects
- Demonstrated ability in maintaining consistent, high-quality service levels
- Strong communication and organizational skills and the ability to organize effectively, solve problems quickly and communicate clearly
EDUCATIONAL AND/OR EXPERIENCE
- 2 years of HR experience preferred
- Bachelor’s Degree in business, human resources, or a related field preferred
CERTIFICATES, LICENSES, REGISTRATIONS
OTHER SKILLS/ABILITIES
Must be able to pass a background investigation and able to obtain a WV Racing License.
Must be able to obtain and maintain a Level 2 Table Game License through the WV Lottery.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Team Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
Team Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.