Trade Sales Consultant

Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team. 

We provide competitive pay, excellent benefits, bonuses, 401(k) retirement plan, profit sharing, and generous paid time off. With our positive culture and strong family spirit, we’re passionate about what we do and creating a great place to work.

Trade Sales Consultants are charged with developing long-term, mutually beneficial relationships with builders, contractors, architects, trade organizations and consumer clients and are responsible for all practices and aspects pertaining to generating a high-volume, profitable sales while achieving maximum market penetration with a high level of customer satisfaction. Special projects and other duties as assigned and based on business necessity. 

PRINCIPAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Responsible for all field activities and aspects relating to customer relations, product application, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.
• Coordinates, promotes and advances the visibility and presence of the entire Marvin product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.
• Actively represents Mountain West Windows & Doors at company-sponsored events, at professional group’s invitations to discuss and/or present Marvin products, at trade association meetings, and at consumer home shows to promote Marvin products.
• Able to present product demonstrations, accurately read, interpret and take-off blueprints, and to use electronic software and systems (PQM, MSOffice, etc.) to quote, sell and order products for remodeling and new construction residential and light commercial projects, and assist in providing prompt and on-time delivery.
• Ensures that Marvin products are installed properly and in accordance with recommended guidelines of the manufacturer.
• Follow up on leads generated by lead reports, window store generated and outstanding proposals.
• Responsible for providing feedback regularly and upon request including but not limited to; wins and losses, competitive information, quality alerts as well as periodic special requests.
• Responsible for mentoring newer team members and hosting Corp guests for field visits upon request.
• Promotes and facilitates continuous improvement activities in the department.

To perform this job successfully, an individual must be able to perform the essential functions of the position, with or without reasonable accommodation.

Education and Experience

Associate's, bachelor's, or technical education preferred; equivalent relevant experience considered. Two to four years of sales, customer service, or business experience preferred. Construction and/or window and door industry knowledge preferred.

Technology Skills

Proficiency with Microsoft 365 or similar business applications and the ability to learn CRM, quoting, order-management, and company-specific software. Ability to accurately enter, review, and interpret business and spreadsheet data.

Communication Skills

Effective verbal and written English communication skills sufficient to perform the customer-facing responsibilities of the position. Ability to read, interpret, and explain sales processes, product specifications, warranties, and related documents and to communicate professionally with customers, coworkers, and business partners.

Professional Skills

Customer-focused, organized, collaborative, and self-directed. Ability to manage multiple priorities, meet deadlines, follow projects through completion, maintain attention to detail, and resolve customer or business issues professionally.

Mathematical Skills

Ability to perform business and measurement calculations, including fractions, decimals, percentages, pricing, area, and dimensions.

Physical Demands

The physical demands described are those necessary to perform the essential functions of the position, with or without reasonable accommodation. The position regularly involves computer and telephone use and may require standing, walking, reaching, stooping, crouching, kneeling, and occasionally lifting or moving materials weighing up to 75 pounds. The employee must be able to review electronic and printed information and safely navigate customer homes and construction jobsites.

Work Environment and Schedule

Work is performed in office settings, customer homes, and construction jobsites. Work schedules may vary based on customer and business needs and may require hours outside the regular schedule, consistent with applicable wage-and-hour requirements.

Conditions of Employment

A valid driver's license and compliance with the Company's Fleet Safety Policy are required. Employment may be contingent upon satisfactory completion of job-related background screening, motor vehicle record review, and drug screening, as applicable and permitted by law. Mountain West Windows and Doors participates in E-Verify.

Mountain West Windows and Doors is an Equal Opportunity Employer and provides reasonable accommodations as required by applicable law.

This job description summarizes the primary duties and requirements of the position and is not intended to be all-inclusive. Duties and responsibilities may be modified based on business needs. Employment is at will unless otherwise provided by applicable law or a written agreement signed by an authorized company representative.