What are the responsibilities and job description for the Corporate Treasury Services Specialist position at Mountain West Bank?
Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limited to, medical, dental, vision, life insurance; retirement plan including employer match and profit sharing; paid vacation, holiday and sick leave. Salary is negotiable depending upon relevant experience.
Summary
About The Role
The Treasury Management Services Specialist serves as a program lead and subject matter expert, ensuring a superior customer experience in all interactions for the support of Treasury Management Services (TMS), including but not limited to Insight Treasury Platform, commercial deposit products, online banking, ACH and wire origination, positive pay, remote deposit, enhanced account analysis (EAA), lockbox processing and other TMS solutions. This position plays a critical role in executing the TMS client onboarding and implementation experience for high-value commercial online banking customers. This individual provides support and training to internal staff and/or external commercial customers and ensures adherence to policy/procedures governing treasury management services.
This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. The entry-rate for this position is $21.29 /hour (calculated for Kalispell, MT)
WA Applicants ONLY: Spokane, WA range $23.79 to $35.69 an hour. Wenatchee, WA $24.12 to $36.18 an hour.
All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Description
Serves as a system administrator for the Treasury Management and Commercial Cash Management solutions, setting up new clients with access to commercial online banking services including ACH, wires, positive pay, and remote deposit capture. Responsible for regularly monitoring and maintaining these systems to ensure they remain operational and up-to-date. This involves troubleshooting issues and configuring the platforms to align with the specific needs and preferences of clients and/or the organization. Works closely with the eBanking Supervisor - Commercial and TM to define and assign standard user roles and permissions within the Treasury Management and Commercial Cash Management platforms, ensuring both internal and external users have the appropriate level of access to perform their tasks effectively while maintaining security and compliance. This role is critical in ensuring the successful implementation and growth of Commercial Cash/Treasury Management online banking services, ultimately supporting the organization's operational objectives.
Under the direction of the eBanking Supervisor - Commercial and TM, provide superior customer service by promptly addressing customer inquiries and concerns received through various communication channels, paying close attention to detail to ensure accurate responses. This individual will also provide support to division staff, responding to inquiries regarding commercial cash/treasury management services as well as the internal policies and procedures which govern the program. This may include providing training, troubleshooting assistance, and answering questions to help teams work more efficiently and effectively.
Translates complex product and service details into easily understandable language for non-technical stakeholders. Troubleshoots and resolves issues affecting Treasury Management and other commercial online banking services, serving as the escalation point when necessary. This includes acting as a liaison between the bank and various vendors to address any treasury product services issues that arise.
Summary
About The Role
The Treasury Management Services Specialist serves as a program lead and subject matter expert, ensuring a superior customer experience in all interactions for the support of Treasury Management Services (TMS), including but not limited to Insight Treasury Platform, commercial deposit products, online banking, ACH and wire origination, positive pay, remote deposit, enhanced account analysis (EAA), lockbox processing and other TMS solutions. This position plays a critical role in executing the TMS client onboarding and implementation experience for high-value commercial online banking customers. This individual provides support and training to internal staff and/or external commercial customers and ensures adherence to policy/procedures governing treasury management services.
This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. The entry-rate for this position is $21.29 /hour (calculated for Kalispell, MT)
WA Applicants ONLY: Spokane, WA range $23.79 to $35.69 an hour. Wenatchee, WA $24.12 to $36.18 an hour.
All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Description
Serves as a system administrator for the Treasury Management and Commercial Cash Management solutions, setting up new clients with access to commercial online banking services including ACH, wires, positive pay, and remote deposit capture. Responsible for regularly monitoring and maintaining these systems to ensure they remain operational and up-to-date. This involves troubleshooting issues and configuring the platforms to align with the specific needs and preferences of clients and/or the organization. Works closely with the eBanking Supervisor - Commercial and TM to define and assign standard user roles and permissions within the Treasury Management and Commercial Cash Management platforms, ensuring both internal and external users have the appropriate level of access to perform their tasks effectively while maintaining security and compliance. This role is critical in ensuring the successful implementation and growth of Commercial Cash/Treasury Management online banking services, ultimately supporting the organization's operational objectives.
Under the direction of the eBanking Supervisor - Commercial and TM, provide superior customer service by promptly addressing customer inquiries and concerns received through various communication channels, paying close attention to detail to ensure accurate responses. This individual will also provide support to division staff, responding to inquiries regarding commercial cash/treasury management services as well as the internal policies and procedures which govern the program. This may include providing training, troubleshooting assistance, and answering questions to help teams work more efficiently and effectively.
Translates complex product and service details into easily understandable language for non-technical stakeholders. Troubleshoots and resolves issues affecting Treasury Management and other commercial online banking services, serving as the escalation point when necessary. This includes acting as a liaison between the bank and various vendors to address any treasury product services issues that arise.
Salary : $21 - $36