What are the responsibilities and job description for the Billing Coordinator position at Mountain View Therapy?
The Billing Coordinator is responsible for the health of Mountain View Therapy’s revenue cycle. Your objective is to ensure that all clinical sessions are accurately documented and billed, and that payments are reconciled in a timely manner. You serve as an essential support system for our clinicians and a professional point of contact for clients and insurance carriers.
Key Responsibilities
1. Claims Submission & Daily Billing
- Audit & Verify: Regularly review SimplePractice to ensure meetings occurred, notes are signed, and correct CPT codes are applied.
- Clinician Liaison: Follow up with clinicians regarding missing or inaccurate documentation to ensure sessions are ready for billing.
- Payment Processing: Charge client copays and process payments through the EHR.
- Submission: Submit electronic claims to insurance carriers and log all actions in the MVT Billing Hub.
- Payroll Integration: Ensure all billable meetings are recorded accurately for payroll processing.
2. Reconciliation & Financial Auditing
- EOB Management: Download and reconcile Explanations of Benefits (EOBs).
- Deposit Verification: Match bank deposits to billed amounts; document dates and amounts in the MVT Billing Hub.
- Rate Auditing: Cross-reference insurance payouts with our contracted rates to ensure full payment.
- Error Resolution: Identify and document irregularities in the payment process, maintaining a clear log of "Next Action" steps.
3. Accounts Receivable & Insurance Advocacy
- Insurance Follow-up: Contact insurance carriers to investigate, appeal, and resolve outstanding or denied claims.
- Client Billing Support: Act as the primary point of contact for clients regarding billing questions, payment plans, or updating financial information.
- Record Keeping: Maintain a meticulous audit trail of all correspondence with insurance companies and clients.
4. Clinical Support & Accountability
- "Study Hall" Facilitation: Lead weekly structured sessions for clinicians to help them finalize their documentation.
- Reporting: Monitor documentation timelines and keep the supervisor informed of any persistent challenges or backlogs.
Qualifications
- Experience: Previous experience in medical billing (behavioral health experience preferred).
- Software: Proficiency in SimplePractice and basic accounting or data-entry software.
- Attention to Detail: A high degree of accuracy in data entry and financial reconciliation.
- Communication: Ability to handle sensitive financial conversations with clients and professional follow-ups with clinicians.
- Integrity: Proven ability to handle confidential health and financial information in compliance with HIPAA.
Why This Role Matters
At MVT, we value a sustainable and organized work environment. By managing the billing cycle with care and precision, you provide our clinical team with the peace of mind they need to focus on client care. Your work ensures that our practice remains financially sound and our clients feel supported in every aspect of their experience.
Pay: $24.00 - $30.00 per hour
Benefits:
- Paid time off
- Work from home
Work Location: Hybrid remote in Medford, MA 02155
Salary : $24 - $30