What are the responsibilities and job description for the Director Center Operations position at Mountain View Pace?
Are you passionate about spending quality time with seniors and providing the care they deserve?
Are you interested in joining a team that truly cares about its employees and values their voice?
Do you aspire for career growth and development opportunities?
If your answer is a resounding "yes" to these questions, we would love to hear from you.
The One Senior Care family of businesses, including LIFE-NWPA, Mountain View Pace and Cherry Blossom PACE, work as a team to help seniors stay safe, healthy, and independent in their homes and communities. We are a premier healthcare provider striving to provide excellent patient care beyond the traditional boundaries of medical insurance plans!
Schedule:
Standard operating hours are 8:00 am – 5:00 pm; Monday-Friday. Specific work hours will be established through discussions with your supervisor.
Benefits:
- 9 Paid Holidays
- 3 Weeks and 1 Day of Paid Time Off Accrued from the Date of Hire for Full-Time Employees
- Medical, Dental, & Vision
- Free Life and AD&D Insurance Plan
- Health Savings and Flexible Spending Accounts
- Short Term Disability Insurance
- Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
- Paid Parental Leave
- Tuition Reimbursement
- Retirement Plan with Up to 5K Matching Annually / Vesting Schedule (Pre-taxable Savings)
Job Summary:
Has full responsibility for all disciplines, services, and administrative tasks related to the direct operation of the Mountain View PACE Centers.
Duties/Responsibilities:
Oversees all the Center operations to ensure consistency and effectiveness of Mountain View PACE services delivery model.
Provides leadership, management and guidance to Center Managers and their teams as needed.
Initiates policy and procedure changes for continued compliance with regulatory requirements.
Provides technical assistance, access rights, and training to Center Management personnel on the Electronic Health Record system.
Serves as liaison between individual program disciplines, other Center departments, and community service providers.
Will assist as the liaison between the program and any State or CMS agencies.
Acts as liaison with contracted providers to address issues or quality concerns.
Participates in management team meetings and serves as a liaison between administration and Center management staff.
Oversees the Mountain View PACE consolidated Center budget. Partners with Finance re: strategic investments and spending.
Partners with HR and IT experts to ensure regional talent and technology needs are being met.
Other duties as assigned.
Supervisory Responsibilities:
The Director of Center Operations has significant leadership and management responsibilities.
Hires, trains, evaluates, coaches and disciplines managers and staff in the Center.
Ensures staffing levels are maintained appropriately to provide safe and effective care.
Recommends staffing level changes related to strategic planning and budget development.
Required Skills/Abilities:
Must possess a valid driver’s license and reliable transportation with frequent regional travel. Must be able to be insured to drive Company vehicles.
Possess good organizational, communication, and leadership and management skills.
Able to function well and provide leadership in a highly team-based environment.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must be able to deal tactfully and patiently with personnel, Participants, family members, visitors, government agencies/personnel, and the public.
Ability to organize work and follow through on assigned tasks.
Must have the cognitive ability to process and perform tasks for Participant safety.
Excellent written and verbal communication skills.
Education and Experience:
Bachelor’s Degree from an accredited college or university. MBA or advanced degree preferred.
One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
Requirements:
Successful completion of background check, physical, drug screening, TB Screening.
Physical Requirements:
Must be able to move intermittently throughout the workday.
Must be able to drive a motor vehicle.
Sits, stands, bends, lifts, and moves intermittently during working hours.
Is subject to lifting, carrying, and supporting Participants.
Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC/LIFE-NWPA/MVP/BP/CBP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.
This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.
