What are the responsibilities and job description for the SCHEDULER/CLERK ASSISTANT position at MOUNTAIN VIEW HOSPITAL LLC?
Mountain View Hospital is looking for a Scheduler/Clerk Assistant to join our team!
JOB SUMMARY:
The scheduler/clerk is responsible for the daily organization of activities at the imaging work area/file area, acting as a point of first contact with patients, physicians, and medical staff for the Radiology Department.
BENEFITS:
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
- Medical, Dental and Vision Insurance
- Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
- Retirement Plans (401K with up to 6% match)
- Earned Quarterly Bonus Program
- Education Reimbursement Program
- Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
- In a professional and friendly manner, answers incoming phone calls, facilitates scheduling of exams, dispenses exam preparations and instructions, transfers calls to appropriate personnel and responds to general imaging questions.
- Secures physician orders and uses all patient information for charting, billing and record keeping purposes.
- Accurately and in a timely manner processes requests for films to be sent to other facilities and physician’s offices.
- Assists in accepting and processing incoming films from other facilities as well as films being returned to MVH.
- Assists in filing reports, patient records and x-rays.
- Assists the schedulers, technologists, and other coworkers in the department as needed.
- Assists with calling and confirming patient’s appointments.
- Maintains flexibility as department grows with willingness to accept additional responsibilities requested by department director.
- Acts professional in every situation: patient, co-worker or intradepartmental.
- Recognizes that many people we see are at a low point in their lives and will show compassion for them even if it is only a smile.
ABOUT MOUNTAIN VIEW:
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.
Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
Qualifications:Education: High School graduate or equivalent.
Mathematical Skills: Basic
Mental Capabilities: Continuously able to concentrate on fine detail with interruptions and continuously able to attend to task/function for an extended period of time. Ability to learn computer programs and input data as required.
Performance: Writing/editing skills necessary to properly schedule patient exams. Appropriate phone etiquette to properly schedule patient exams. Holds the judgment, tact and diplomacy to effectively resolve conflicts.