EDUCATION - ONBOARDING & EDUCATION ASSISTANT

Mountain View Hospital is looking for an Onboarding & Education Assistant to join our team!

JOB SUMMARY:       

The Education Department Onboarding and Education Assistant plans, implements, evaluates and oversees the onboarding process including but not limited to new hires and other non-clinical education programs as determined. They assist in the record keeping for all education required by MVH and IFCH employees.                                         

The Onboarding and Education Assistant works collaboratively with the Education team.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Welcomes internal and external customers in person, or by answering all incoming calls to either personally address their needs or when necessary, refers them to the appropriate Education Team Member.
2. Assists education team with the maintenance of all education records and files including the Learning Management system records
3. Ensures MVH and IFCH new hire employees are scheduled for their onboarding process.
4. Ensures the accuracy of any supporting documents for employee records.
5. Ensures AHA certifications and rosters are issued and generated within an appropriated time frame.
6. Works with the other segments of the Education Department to ensure that the LMS provides the appropriate training as required by MVH and IFCH.
7. Ensures that any training requested of any authorized personnel is received and accurately completed.
8. Collects data for and assists in the preparation of reports as required and/or requested.
9. The Employee is required to comply with all Payment Card Industry-PCI standards and other company policies and procedures for payment card acceptance and security.
10. Assists with the scheduling of classes/courses as requested.
11. Helps ensure that all AHA classes are accurately listed in the LMS for registration use for employees.
12. Assists the AHA Coordinator in keeping records current in case of audit that may be presented to the TC
13. Collaborates with other members of the Education department as needed.
14. Demonstrates effective proactive situational leadership while working within the framework of Mountain View’s mission, vision, and values by actively supporting new programs and changes in the organization.
15. Other duties as assigned.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification: High School Diploma or equivalent. 

Experience: One or more years in clerical, computer skills, in addition to two or more years with customer service experience.                                                       

Equipment/Technology:   Microsoft Office Suite

Language/Communication:  English

Mathematical Skills:  Basic

Mental Capabilities:  Ability to critically think and multi-task

Interpersonal:  Effectively communicate with administration, managers, and staff.

Performance:  Requires strong oral and written communication and presentation skills. Requires ability to work independently and with groups/teams as both project leader and team member. Requires attention to detail and ability to assimilate large amounts of information from various sources. Possesses excellent interpersonal skills and can work effectively with a diversity of personalities. Requires experience with computer technology.