What are the responsibilities and job description for the Maintenance Technician - Vacation Rental Properties, Ellijay, GA position at Mountain Vibe Vacations?
We are looking for a Maintenance Technician to join our growing and fast paced environment! We need an experienced team member who can perform general home maintenance repairs (plumbing, electric, etc) in our managed luxury vacation rental homes and also have the ability to troubleshoot larger issues that may require outside vendors (appliances, HVAC, leaks, etc). 75% of our cabins are located in the Watersong neighborhood in Ellijay, GA. You must be able to commute to the area (gas stipend available). Must be able to use apps on your phone to manage and complete tasks and inspections independently when needed. This role is critical to the success of our guest experience.
COMPANY OVERVIEW:
Mountain Vibe Vacations is a growing boutique property management company that was established in 2018. Our passion is creating memorable vacation experiences in exceptional Ellijay and Blue Ridge homes. Our brand is built on trust and integrity and exceptional guest experiences.
Mountain Vibe Vacations - www.mountainvibevacations.com
Company Values
BE the VIBE:
Balance - Family 1st while striving for excellence in our work.
Empathy - Put yourself in their Hiking Boots.
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Value Teamwork - Approach problems with a "we over me" mentality.
Initiative - Be proactive and take ownership. “See something, do something”.
Be Passionate - Care about your work and take pride in what you do.
Embrace Growth and Change.
RESPONSIBILITIES:
- Cabins primarily located in the Watersong subdivision in Ellijay, GA off of Gates Chapel.
- Gas stipend available
- Troubleshoot and complete maintenance work orders as assigned consistently and efficiently with a sense of urgency. These work orders can include (issues with appliances, televisions, broken items, plumbing, etc)
- Appliance repair can include washers, dryers, refrigerators, microwaves and any other items in home.
- Assess maintenance/repair concerns to determine if work can be done in house or will need an outside contractor
- Provide labor for miscellaneous items for property manager to include running errands, purchasing items, etc
- Assist in remodel efforts to include hanging televisions, hanging pictures, painting, and other general labor. May also oversee minor remodel related tasks.
- Provide preventative maintenance property checks on a regular cadence.
- Post-departure and pre-arrival property inspections as needed.
- Assess the grounds and notify management of landscaping needs
- Documentation of time worked and tasks completed for billable and non-billable time.
- Weekly Reporting: Will send an electronic invoice for all reimbursable parts & materials (ex. appliance parts, tv mounts, etc)
- Will submit a weekly status report containing the following information about each service call, repair, or project: Date, Unit, Description, Cost of Materials, & # of hours spent. The objective of the weekly status report is to help us defray some of the maintenance costs by identifying charges that should be passed on to the property owner.
QUALIFICATIONS:
- Previous experience as a maintenance technician or similar role in vacation rentals, hospitality, or property management industry
- Reliable phone access for task management applications (receive tasks and notifications)
- Basic plumbing, electrical, and carpentry experience preferred.
- Working knowledge of A/V equipment, home appliances, fireplaces, and HVAC
- Experience with landscaping, and knowledge of hot tubs/spas/pools is a plus.
- Great verbal, written, and interpersonal communication skills. Must be able to interact professionally with guests.
- Flexibility to work non-traditional hours and includes weekends.
- Must be available/on-call for occasional emergency guest service requests after hours.
- Must have a valid driver’s license and reliable transportation to travel between different properties.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand and walk, climb, balance, bend, stoop, kneel or crawl.
- Exposure to outside weather conditions, and icy and slippery surfaces.
- Must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Ability to Commute:
- Ellijay, GA 30540 (Required)
Work Location: In person
Salary : $22 - $24