Copy of Operations Clerk

Description

Operations Clerk

Hayward, CA – Onsite

Shift: 8:00 AM - 5:00 PM (Monday - Friday)

Who We Are

Mountain Valley Express (MVE) is a leading LTL Carrier and 3PL Services provider with locations across California, Arizona, and Nevada.With years of experience, a dedicated team, and cutting-edge technology, MVE offers a broad range of services, including less-than-truckload (LTL), full truckload, custom invoicing and auditing, optimization, warehousing and distribution, engineering solutions, and packaging and shipping supplies. Our deep understanding of the market, along with strong carrier partnerships, allows us to deliver highly tailored services that meet the unique needs of our customers.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Company-paid Life and AD&D Insurance policies.
• Paid vacation, sick leave, and holidays.
  
  

The Opportunity

We are seeking an Operations Clerk to join our team. In this role, you will be responsible for coordinating and scheduling transportation for shipments to ensure timely delivery. This position is integral to the operations team’s success in delivering efficient and smooth logistics processes, and you will work closely with drivers, customers, and vendors to optimize schedules and resolve any issues in a fast-paced environment.

Essential Duties And Responsibilities

• Coordinate and Schedule Shipments: Manage transportation schedules to ensure on-time delivery, optimizing run sequencing for maximum productivity
• Communication and Customer Service: Maintain open communication with drivers, customers, and vendors to support smooth operations and resolve issues promptly
• Fleet and Route Management: Manage fleet resources, optimizing routes and adjusting schedules as needed to improve operational efficiency
• Data Entry and Record Maintenance: Enter accurate records into CLI (Carrier Logistics Inc.) system to track shipments and support on-time delivery
• Issue Resolution: Address delays or other challenges during transportation, collaborating with other departments to keep processes on track
• Additional Duties: Complete any other responsibilities assigned by management
  
  

Skills & Attributes

• Analytical Proficiency: Demonstrates strong analytical skills with attention to detail, particularly in data analysis and scheduling optimization.
• Effective Communication: Possesses excellent verbal and written communication skills, essential for coordinating with drivers, customers, and vendors.
• Multitasking and Prioritization: Capable of managing multiple tasks in a fast-paced environment, with the ability to prioritize effectively.
• Customer Service Orientation: Delivers high-quality service by addressing inquiries and concerns promptly and professionally.
• Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, Access, PowerPoint) and experience with CLI (Carrier Logistics Inc.) software is a plus.
• Problem Solving: Demonstrates the ability to quickly resolve issues or delays in the transportation process, maintaining a smooth flow of operations.
  
  

Requirements

Minimum Requirements

• Education: High School Diploma or GED
• Experience: Previous experience within the transportation industry preferred.
• Skills:
• Proficiency in Microsoft Office Suite (Excel, Word, Access, PowerPoint)
• Strong analytical and data modeling skills
  
  

Compensation

• Compensation: $18.50 - $23.00 an hour, based on experience and location.
• Classification: Non-exempt, subject to all applicable state and federal laws.
  
  

Work Environment

This is a full-time, at-will position with typical work hours scheduled from [Day] to [Day], [Time to Time].

This is an onsite position, located at the posted Terminal.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Frequent walking throughout the facility and between departments as part of daily operational tasks
• Ability to lift and/or move up to 20-25 pounds.
• Ability to navigate each department and the company’s facilities as needed.
  
  

Equal Opportunity Employer

Mountain Valley Express is an at-will and equal opportunity employer. We are committed to employing and assigning the best-qualified candidates without discrimination based on race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status, or any other status or characteristic protected by law.