What are the responsibilities and job description for the Showroom Assistant position at Mountain Supply Co.?
Company Description Mountain Supply Co., founded in 1960, is a Montana-based, locally owned and operated distributor of high-quality water supplies and related products. The company serves contractors and individual customers across Idaho, Northern Wyoming, and Montana, providing pumps, water systems, fixtures, irrigation systems, pipes, fittings, and other plumbing supplies. Mountain Supply Co. operates beautiful showroom facilities that feature leading industry brands and support customers in planning and completing their projects efficiently. The organization focuses on dependable products, reliable service, and cost-effective partnerships that help customers grow their businesses. With “Water is our Business” as a guiding principle, the team is committed to accurate, timely, and knowledgeable support for every water-related need.
Role Description The Showroom Assistant is a full-time, on-site role based in Missoula, MT. This role supports day-to-day showroom operations, including greeting customers, understanding their project needs, and guiding them through product options such as fixtures, pumps, and plumbing supplies. The Showroom Assistant helps prepare quotes, processes orders, and coordinates with the warehouse and sales teams to ensure accurate and timely fulfillment. Responsibilities include maintaining clean, organized, and visually appealing displays, restocking merchandise, and updating product information and signage. The role also involves answering phone and in-person inquiries, providing basic technical product information (with training), and supporting special promotions or events in the showroom.
Qualifications
Role Description The Showroom Assistant is a full-time, on-site role based in Missoula, MT. This role supports day-to-day showroom operations, including greeting customers, understanding their project needs, and guiding them through product options such as fixtures, pumps, and plumbing supplies. The Showroom Assistant helps prepare quotes, processes orders, and coordinates with the warehouse and sales teams to ensure accurate and timely fulfillment. Responsibilities include maintaining clean, organized, and visually appealing displays, restocking merchandise, and updating product information and signage. The role also involves answering phone and in-person inquiries, providing basic technical product information (with training), and supporting special promotions or events in the showroom.
Qualifications
- Strong customer-facing skills, including Customer Service and Retail Sales experience in a showroom or similar environment.
- Effective Communication abilities, both in-person and over the phone, with a clear and professional approach.
- Familiarity with Showrooms and Sales processes, including assisting with product selection, quoting, and order entry.
- Basic knowledge or strong interest in plumbing, water systems, or construction-related products (training provided).
- Comfort using point-of-sale systems, basic computer applications, and inventory or order management tools.
- Ability to stand for extended periods, move product within safety guidelines, and maintain an organized, safe showroom environment.
- Reliability, attention to detail, and the ability to work collaboratively with sales, warehouse, and management teams.
- High school diploma or equivalent required; prior experience in wholesale distribution, hardware, or building