What are the responsibilities and job description for the Surgical Assistant Support position at Mountain State Oral & Facial Surgery?
Greater Charlotte Oral and Facial Surgery is a trusted leader in advanced oral and maxillofacial care, serving patients throughout the Charlotte, Pineville, and Gastonia areas. Our expert team specializes in a full range of surgical services, from dental implants and wisdom teeth removal to complex jaw surgery and cutting-edge facial cosmetic procedures. With state-of-the-art facilities and a commitment to excellence, we provide personalized, patient-centered care in a welcoming environment—helping our patients restore function, enhance aesthetics, and improve their overall quality of life. As we expand our operations, we’re hiring team-oriented, positive individuals who thrive in customer-facing roles and bring excellent communication skills to our growing practice.
Not only do we offer competitive wages, but we also offer a significant benefits package which includes low medical premiums, zero premium deduction for dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!
Position Summary: To provide support to doctors and assistants in a timely manner and assist with discharge of patients.
- Stocks ice packs and makes bags for recovery rooms
- Makes gauze and syringe packs for patients to take home
- Does laundry, including the folding once cleaned and dried
- Labels all autoclave bags and envelopes
- Keeps forceps organized in rooms
- Helps empty trash in each operatory and central before lunch and at end of each day
- Helps clean operatory rooms between patients
- Helps set up operatory for upcoming surgeries
- Cleans recovery rooms in between patients
- Performs x-rays as needed
- Helps central answer post-op concern calls as needed
- Assists with discharge of patients and safely assist patients to their escort’s automobile
- Changes patients gauze before discharging
- Provides support for ongoing surgeries
- Assists with local anesthesia surgeries if trained
- Assists central as needed with production of surgical trays
- Completes calls backs of patients that SAS discharged
- Logs call back of patients and last blood pressures in computer
- Makes packets for front office when work is finished
- Makes sure call backs are completed the same day as surgery
- Responsible for all call backs for patients having surgery
- Retrieves post op patients from rooms and helps recovery process to holding area
- Maintains upmost confidentiality
- Any duties required to maintain patient flow and any other extra duties office clinical manager assigns
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Excellent organizational skills
- Must be detail-oriented
- Must maintain professionalism at all times
- Must maintain training/ continuing education requirements
- Ability to function in fast paced and/ or stressful work environment
- Must adhere to company policies and procedures and safety guidelines
Education and Experience:
- High School Diploma or equivalent required
- Certificate in dental assisting and/ or surgical assisting preferred
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Travel reimbursement
- Vision insurance
Salary : $31,200 - $42,000