What are the responsibilities and job description for the Insurance Billing Specialist position at Mountain State Oral & Facial Surgery?
Our company has been a prominent provider specializing in oral and maxillofacial surgery throughout the state of West Virginia for over 25 years with recent expansion into the Kentucky and Virginia regions. Our mission is to provide an excellent and optimal patient experience in our state-of-the-art facilities. Our skilled surgeons utilize advanced oral and facial surgical techniques to deliver exceptional care. As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees’ career from application to retirement. We seek team-oriented individuals with a desire to grow and develop within our progressing organization.
Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!
Insurance Billing Specialist
Position Summary: Provide timely and accurate billing of medical and dental claims to various medical and dental insurance carriers.
Duties and Responsibilities:- Review all bills for accuracy.
- Enter insurance information provided by patients.
- Review and correct insurance information for existing patients as needed.
- Submit bills to the various insurance carriers utilizing electronic billing if possible.
- Assist in maintaining files for biopsy and lesion billing.
- Assist in reviewing and working electronic billing reports.
- Scan and file financial information, EOBs and any other documents as needed
- Respond to insurance mail requests as needed and in a timely manner
- Answer telephone calls from patients and insurance companies regarding accounts
- Answer questions from office staff regarding patient accounts, insurance benefits, and any other questions as needed
- Provide information or reports to administration regarding billing issues with any insurance companies
- Print various reports from practice management software
- Write occasional letters to respond to insurance company requests
- Write occasional insurance appeal letters
- Participate in training
- Back up other accounts receivable positions
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Excellent organizational skills
- Must be detail-oriented
- Must maintain professionalism at all time
- Must maintain training/ continuing education requirements
- Ability to function in fast paced and/ or stressful work environment
- Must adhere to company policies and procedures and safety guidelines
Education and Experience:
- High school diploma.
- Experience in claims processing
- Previous experience in a medical/dental billing environment preferred
Physical Requirements:
- Prolonged standing and walking
- Frequent bending and twisting
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Flexible Benefits Plan (FSA, HSA)
- Tuition Assistance
- Continuing Education
- Annual Scrub Allowance
- Paid Time Off (Vacation & 6 Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Bereavement Leave
- Training & Development
- Free Food & Snacks
- Wellness Resources