Residential Supervisor (QIDP-SD)

POSITION SUMMARY:

Under the supervision of the Residential Services Manager, the QIDP/Administrator oversees resident services in assigned facilities to ensure quality care and compliance with all applicable state and federal regulations.

ESSENTIAL FUNCTIONS

Resident Services Duties:

• Oversees the overall health and well-being of residents in assigned facilities.
• Develops Individualized Program Plans (IPPs) in accordance with state and federal guidelines, utilizing the Therap System.
• Collaborates with professional consultants to design effective resident programs.
• Reviews consultant reports and ensures follow-through on recommended actions.
• Ensures Direct Support Professionals adhere to established program schedules and implement resident plans accurately.
• Confirms that residents receive consistent active treatment and habilitation services.
• Monitors program implementation and ensures timely, accurate documentation as required.
• Analyzes program data to assess resident progress toward IPP goals and objectives.
• Prepares and submits required reports (e.g., 30-day updates, monthly summaries, semi-annual and annual reviews).
• Delivers direct services to residents, including counseling, crisis intervention, skill assessments, and general care as needed.
• Participates in the intake, discharge, and screening processes to support optimal facility census.
• Leads IPP meetings for all assigned residents.
• Coordinates with external agencies such as Regional Centers and Day Programs to support resident care.
• Works in partnership with the RN to ensure residents' health care needs are addressed.
• Ensures residents have access to and appropriate use of adaptive and specialized equipment.
• Maintains regular communication with residents’ families and conservators, providing timely updates and information.

Personnel Management Duties:

• Holds direct supervisory responsibility for Direct Support Professionals, Senior Direct Support Professionals, Residential Coordinators, and other staff within assigned facilities.
• Ensures adequate staffing levels in assigned facilities in compliance with all applicable regulations.
• Oversees the performance of Residential Coordinators to confirm that new Direct Support Professionals are properly trained prior to delivering resident care.
• Investigates staff incident and injury reports, ensuring adherence to company safety protocols and procedures.
• Enforces company policies and procedures, providing coaching, counseling, or disciplinary action as needed.
• Leads monthly staff meetings and delivers training sessions to support staff development.
• Reviews and/or edits timecards for hourly employees to ensure accurate reporting of hours worked.
• May participate in employee interviews and termination meetings, and provide recommendations on hiring and separation decisions.

Requirements & Qualifications 

Minimum Qualifications

• Must be 18 years of age or older.
• Must be able to pass a drug and alcohol screening.
• Must successfully complete a health screening and TB test.
• Must be able to obtain criminal background clearance through the Department of Justice (DOJ).

Education and Experience:

• Baccalaureate degree in a Human Services related field.
• 1 year experience working with persons with developmental/intellectual disabilities.
• Previous management and/or supervisory experience preferred.

Knowledge, Skills & Abilities 

• Proficient in English (reading, writing, speaking).
• Strong documentation and communication skills.
• Ability to use Therap software.
• Demonstrated interpersonal skills and ability to work as part of a team.
• Ability to lift up to 50 lbs independently and assist in resident transfers.
• Certifications (required or attainable within 90 days of hire)
• CPR certification (maintained throughout employment)
• Medication Administration Certification

Additional Notes: 

The QIDP/Administrator is part of an on-call weekend rotation and is expected to fulfill a 24/5 commitment, with core on-site hours typically between 6:00 AM Monday and 6:00 PM Friday. Although the standard workday is eight hours, the role requires after-hours availability for calls and occasional return to the facility when necessary.

The QIDP/Administrator follows a flexible schedule that may include evenings, weekends, and holidays to ensure adequate coverage and meet the operational needs of the facility.

Working Conditions:

ICF-DD/H or ICF-DD/N Residential Environment

Equal Opportunity Employer Statement

Mountain Shadows Community Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, status as a qualified individual with disability or any other protected class.