Demo

Order Fulfillment

Mountain Rose Herbs
Eugene, OR Full Time
POSTED ON 8/7/2025 CLOSED ON 8/11/2025

What are the responsibilities and job description for the Order Fulfillment position at Mountain Rose Herbs?

Location: Eugene, Oregon

General Description: Mountain Rose Herbs is a progressive company seeking dedicated and enthusiastic individuals for our warehouse shipping operations. Our Order Fulfillment staff create the backbone of our company. All materials pass through their skilled hands, from start to finish. These dedicated workers make up the largest portion of our staff; shipping, order fulfillment, receiving, etc.

This position begins at $18.00/hour with benefits after 90 days.

We are looking to fill full time staff positions with production minded individuals who are driven to succeed.

This is a fast-paced, deadline-driven work environment. Attention to detail while working efficiently, with adherence to regulations and protocols are absolute requirements.

Basic knowledge of or background in order filling, packing and shipping orders, and computer/data entry skills are helpful. Knowledge and experience in organic handling, quality control measures, and inventory is preferred, but not required. Our order fulfillment and shipping center is highly computerized, and a basic working knowledge of computer systems and inventory management systems is necessary.

Knowledge, Skills, And Abilities Required

  • Perform quick and accurate work with a strong attention to detail and efficiency.
  • Communicate competently with their supervisors for any questions, concerns or issues that arise.
  • Follow instructions and work well with others in a team orientated environment.
  • Shift gears at a moment's notice and maintain a professional demeanor in a fast-paced environment.

Essential Job Functions

  • Be dependable - consistently at work and on time, follow instructions, and respond to management feedback.
  • Be proactive - continue to develop skills, gain additional knowledge, and solicit feedback for improved performance.
  • Follow MRH procedures and protocols; including policies set out for the department.
  • Exhibit a keen eye for detail and posses the ability to be extremely accurate and organized.
  • Responsible for "picking" orders from shelves, tubs, etc. based on itemized invoices and batches.
  • Wrap, package, and box all orders to be shipped with utmost awareness of the packages' integrity.
  • Verify the accuracy of each order so that the product matches the itemized invoice.
  • Check Lot numbers for accuracy correctly follow "first in, first out" SOPs.
  • Account for all goods on the packing slip during the scanning process.
  • Communicates with Leads/Supervisor if any changes need to be made. This includes changes to workflows, bin location, or any other process where inconsistencies or inefficiencies are observed.
  • Accurately input and print paid shipping labels.
  • Pay special care to expedited orders and correct methods of shipping.
  • Package and ship all mail packets and parcels received from in-house offices.
  • Responsible for the routing of all domestic and international shipments.
  • Palletizing packages for shipment or appropriately organizing them in correct shipping totes.
  • Willingness to learn and perform new procedures, equipment, and technologies.
  • Other duties as assigned.

Physical requirements may include but are not limited to

  • Lifting up to 50 pounds occasionally. Lifting up to 15 pounds continuously.
  • Bending at knees and at waist associated with retrieving these products.
  • Being on one's feet most of the day either at a fixed station or walking while pushing a cart.
  • Pushing a loaded cart
  • Working in a fast-paced environment
  • Exposure to herb dust and strong aromatics.

Salary : $18

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