What are the responsibilities and job description for the Continuing Care Assistant position at Mountain Region Support?
Job Summary and Responsibilities
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
The Continuing Care Patient Navigator primarily assists both patients and members of the department and healthcare team, but also may work with colleagues across the care coordination continuum. Duties include collaborating with the team members to achieve member goals, telephonically assisting members, and other administrative duties.
Job Requirements
Required Education and Experience:
With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Pay Range
$18.00 - $27.26 /hour
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
The Continuing Care Patient Navigator primarily assists both patients and members of the department and healthcare team, but also may work with colleagues across the care coordination continuum. Duties include collaborating with the team members to achieve member goals, telephonically assisting members, and other administrative duties.
In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:
Required Education and Experience:
- High School Diploma/G.E.D
- 2 years experience or more in a professional and/or healthcare environment
- Preferred Experience: Knowledge and ability to work with various electronic medical records and platforms
- Excellent customer service skills
- Collaborate with interdisciplinary partners, a mix of clinical, operational, and business activities related to that partnership
- Ability to identify and escalate issues / barriers to care
- Ability to communicate effectively using written and verbal skills. Includes strong listening skills, listens to understand patient needs and wants
- Excellent computer literacy, including ability to learn new systems
- Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word, as well as similar Google products
- Able to adapt to changing environments and priorities
- Strong organizational (time management) and interpersonal skills
- Ability to escalate any internal and external customer concerns to the RN, SW, Supervisor, or other team member
- Ability to handle multiple priorities with strong attention to detail
- Self-starter, able to work independently and also take direction from team
- MA Certification preferred
With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Pay Range
$18.00 - $27.26 /hour
Salary : $18 - $27