What are the responsibilities and job description for the Scheduling and Physician Relations Lead position at Mountain Land Physical Therapy Partners?
Description
About Mountain Land Physical Therapy
At Mountain Land Physical Therapy, our vision is to provide a primary care Physical Therapist for everyone. With over 70 clinics across Utah, Idaho, and Montana-and a fast-growing footprint supported by private equity investment-we are building high-performance teams that drive operational excellence and deliver outstanding patient care.
We are looking for an EMG Scheduling and Physician Relations Lead to join our Clinical Operations team. This individual will oversee the EMG Central Scheduling Specialists and support EMG studies while coordinating marketing and physician relationship efforts across the region. Ensuring efficient, professional, and patient-centered scheduling across multiple clinic locations will be important to uphold the image of Mountain Land.
Position Summary
The EMG Scheduling and Physician Relations Lead drives patient access to care and diagnostic revenue by converting EMG referrals into scheduled evaluations through high-touch, accurate, and responsive scheduling services. This role ensures prompt, professional communication, supports diagnostic operations, and enhances the patient experience by managing intake, verifying insurance alignment, coordinating scheduling logistics across multiple systems and locations,
and coordinating regional marketing and physician outreach efforts.
What You'll Do
- Lead and manage the central scheduling and support team
- Ensure accurate timely EMG test scheduling and patient support
- Track scheduling metrics and resolve barriers
- Coordinate regional marketing initiatives
- Support physician outreach and relationship management
- Develop and deliver training for scheduling and outreach workflows
- Partner with clinical and operations leaders to improve access and service.
Why Join Mountain Land Physical Therapy?
- Growth Environment - Be part of a company scaling quickly with new clinics and new technologies.
- Career Development - Build foundational skills and grow toward senior management roles.
- Driven Work - Contribute to secure, efficient operations that support frontline healthcare teams.
- Team-Oriented Culture - Collaborate cross-functionally in a supportive and proactive Central Scheduling department.
Pay: $18 - $24 per hour (based on experience)
Hours and Benefits: This is a full-time, fully benefited position that is eligible to receive medical, dental, vision, and life insurance, as well as 401(k), PTO, and wellness incentives. Benefits add roughly 20-30% additional income to the pay range.
Specific Hours/Days: Monday - Friday: Hours between 7am-6pm
Location: 128 Vista Dr, Pocatello, ID 83201
Requirements
Required:
- Minimum 1 year of experience in medical scheduling or patient intake.
- Proficiency with Microsoft Office Suite and EMR systems (e.g., Prompt).
- Excellent written and verbal communication skills.
- Experience leading a scheduling or operations team in healthcare
- Strong communication and physician-facing skills
- Comfort with multi-state coordination and process improvement workflows
Preferred:
- Prior experience with EMG, neurology, or therapy scheduling.
- Familiarity with insurance verification and multi-location healthcare operations.
- Must be at least 18 years old.
- Must be cleared on State and Federal Exclusion Lists and have no negative notes on NPDB.
Salary : $17 - $24