What are the responsibilities and job description for the Patient Care Coordinator position at Mountain Land Physical Therapy Partners?
Description
Location: 912 S. Washington Ave., Emmett, ID 83617
Schedule: Full-Time, Monday - Friday during clinic hours
Pay Range: $17 - $19/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You’ll Do
Greet and check in patients, creating a friendly and professional first impression
Location: 912 S. Washington Ave., Emmett, ID 83617
Schedule: Full-Time, Monday - Friday during clinic hours
Pay Range: $17 - $19/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You’ll Do
Greet and check in patients, creating a friendly and professional first impression
- Manage physical therapists' schedules using our scheduling software
- Collect co-pays, co-insurance, deductibles, and private payments at time of service
- Answer phones and respond to emails with exceptional customer service
- Maintain HIPAA compliance and confidentiality in all patient interactions
- Keep the front desk and waiting area organized, efficient, and welcoming
- Assist with medical record updates and administrative tasks
- Previous front office, medical receptionist, or customer service experience preferred
- Comfort using Microsoft Office and learning a scheduling software
- Strong communication and multitasking skills
- Friendly, team-oriented personality with a professional demeanor
- Willingness to learn and grow in a healthcare setting
- Supportive team culture with mentorship at every stage of your career
- Room to grow into roles in medical billing, office management, or clinic operations
- Work that makes a difference by helping patients on their journey to recovery
- High school diploma or equivalent
- Friendly, professional communication skills
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced clinic
- Reliable and punctual
- Customer service or office experience preferred
Salary : $17 - $19