What are the responsibilities and job description for the Delivery Driver - Boise, ID position at Mountain Land Design Inc?
Company Overview
MLD is a leading supplier of high-end appliances, plumbing fixtures, and hardware, offering premium products and exceptional service to both residential and commercial clients. We are proud of our strong reputation in the industry and our commitment to quality, integrity, and customer satisfaction. At MLD, we believe in fostering a supportive and professional environment where employees are valued, empowered, and given opportunities to grow.
Position Summary
The Delivery Driver is responsible for safely and efficiently delivering products to customers, job sites, and other designated locations. This role plays an important part in the customer experience by ensuring deliveries are accurate, timely, damage-free, and handled with professionalism. The Delivery Driver also supports warehouse operations as needed, including loading, unloading, verifying orders, and assisting with delivery preparation.
Key Responsibilities
Delivery & Driving
- Operate company vehicles safely and efficiently to complete timely deliveries.
- Load and unload products, ensuring secure and damage-free handling.
- Review and confirm delivery orders for accuracy prior to departure.
- Obtain required signatures and delivery documentation.
- Stay in regular communication with Dispatch regarding routing, delivery updates, and schedule changes.
Customer Service
- Interact with customers, builders, contractors, and jobsite contacts courteously and professionally.
- Provide delivery updates as needed and communicate any issues or concerns promptly.
- Represent MLD professionally as a field-facing member of the team.
Vehicle Care & Safety
- Perform daily pre- and post-trip vehicle inspections.
- Report mechanical issues, safety concerns, incidents, or damage promptly to the Warehouse Manager.
- Follow all traffic laws, company driving expectations, and internal safety policies.
- Use proper equipment and safe handling practices when moving product.
Inventory & Documentation
- Maintain accurate delivery records and report or resolve discrepancies.
- Work with the warehouse team to verify orders before delivery.
- Inspect products for visible damage and communicate issues before leaving the warehouse or jobsite when applicable.
Team Collaboration
- Assist with warehouse tasks during downtime or between routes.
- Support loading, staging, and delivery preparation as needed.
- Perform other duties as assigned to support warehouse and delivery operations.
Qualifications & Skills
- High school diploma or equivalent preferred.
- Valid driver’s license with a clean driving record.
- Experience driving delivery trucks or larger vehicles preferred.
- Ability to lift and carry items up to 75 lbs.
- Excellent communication and time-management skills.
- Customer-first attitude with a professional demeanor.
- Strong attention to detail and ability to verify order accuracy.
- Ability to work independently and as part of a team.
- DOT Medical Certificate may be required based on assigned vehicle and driving duties; employee must be able to obtain and maintain any required certifications.
Work Environment & Physical Demands
- Work includes driving in various weather and traffic conditions.
- Regular loading, unloading, lifting, carrying, pushing, and pulling of products.
- Occasional warehouse work involving lifting, organizing, staging, and preparing products for delivery.
- Ability to safely handle large/heavy items using proper equipment and/or team lifting as required.
Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA) with employer contribution
- 401(k) with company match
- Paid Time Off and paid holidays
- Employee discounts
- Discounted VASA membership
- Opportunities for training and career development
- A collaborative and supportive work environment
Why Join MLD?
• Be part of a supportive, collaborative team
• Help deliver luxury experiences that make an impact
• Work in a hands-on, fast-paced environment
• Opportunities to grow with a reputable and established company
If you’re a dependable, motivated team player who thrives in a hands-on environment, we’d love to hear from you!