Business Manager

About Mountain Kids

At Mountain Kids, we believe in more than healthy smiles - we believe in creating a joyful, supportive environment where children, families, and our team can thrive. For over 14 years, our family-owned and operated practice has been a trusted part of the Northern Colorado Community. We combine clinical excellence with a warm, playful, and compassionate environment where kids feel safe, parents feel supported, and our team feels valued.

We’re growing and looking for a Business Manager who can bring both strategic insights and heart to the role —a leader who thrives in a dynamic, patient-centered environment. Someone who loves data and details but also thrives in a culture that values fun, teamwork, mutual respect, and care. This isn’t just about staying organized and managing office operations and financial health, it’s about helping a team of passionate professionals continue to make a lasting difference in children’s lives.

This role blends leadership, financial management and operational oversight with a strong sense of empathy and teamwork. If you’re a natural leader who believes business and heart can go hand in hand, we’d love to meet you.

What You’ll Do:

Strategic Leadership & Practice Growth

• Partner with the owner to set business goals and develop long-term strategies for growth.
• Identify opportunities for community connection, partnerships and patient and office enhancements.
• Use data-driven insights to improve systems, workflows, and ensure long-term practice health.  
• Think big-picture—monitoring the overall health of the practice and bringing strategic ideas to leadership.
• Facilitate providing social media content for our marketing team. 

Financial Oversight & Budget Management

• Oversee budgeting, financial performance, billing accuracy, and resource allocation with precision and transparency.
• Track key metrics, profitability, and trends with clear reporting that supports smart growth.
• Manage benefits programs, including 401(k), ensuring compliance and accuracy.
• Conduct financial analysis to support decision-making and ensure sustainable growth.

Team Leadership & Development

• Lead and mentor a team of 10–20 talented employees, creating a workplace where everyone feels seen, supported, and motivated and sees a clear path to growth.
• Guide recruiting, onboarding, and training to build a skilled team with a focus on positivity, accountability and fun.
• Build a culture centered around the Practice’s vision and values that celebrates teamwork and compassion with an understanding that when our team thrives, our patients do too.

Operational Oversight & Process Improvement

• Oversee the daily rhythm of the practice operations ensuring seamless collaboration from the administrative front desk to the clinical back office.
• Implement systems, tools, and processes that make life easier for employees and patients.
• Streamline workflows, identify inefficiencies, and drive continuous improvement initiatives.
• Maintain compliance with healthcare regulations and internal policies.

Patient & Stakeholder Relationships

• Handle challenges with empathy, clarity, and professionalism, always putting patients and families first.
• Maintain excellent relationships with patients, families, vendors, and partners.

What You’ll Bring

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• 2 years of experience in business or practice management, preferably in healthcare or dental settings.
• A track record of leading high-performing teams with warmth and integrity.
• Strong understanding of financial statements, budgeting, and business metrics.
• Demonstrated success in developing and executing strategic initiatives.
• Excellent communication, organization, and time management skills.
• High emotional intelligence and empathy—values alignment with a family-focused practice.

Preferred Attributes

• Understanding of Open Dental practice management software or similar and Flex communication software.
• Experience in pediatric and/or healthcare environments.
• Passion for creating a positive, family-friendly workplace culture.
• Masters degree in business administration or healthcare administration

Why You’ll Love it Here

• Family-owned, community-focused: We’ve built trust with Northern Colorado families for over a decade – and you’ll see that our team feels like an extension to something bigger than just a workplace.
• Culture: We take our work seriously, and we believe in having fun.
• Room to grow: You’ll have the freedom to innovate, lead, and help shape the future of our practice.
• Impact: Every decision you make supports our mission of helping kids grow up— confident, healthy, and happy.