Part time Night Auditor

Job Summary
Join our dynamic hospitality team as a Part-Time Night Auditor, where you will play a vital role in ensuring smooth overnight operations at our hotel. This energetic position offers an exciting opportunity to deliver exceptional guest experiences while maintaining the integrity of hotel records and financial transactions. As a Night Auditor, you will be the first point of contact during the overnight shift, providing top-tier customer service and guest relations in a fast-paced environment. Your enthusiasm and attention to detail will help create memorable stays for our guests while supporting the overall success of our hospitality operation.

Duties

• Greet and assist guests with check-in and check-out procedures during the night shift, ensuring a welcoming atmosphere
• Manage front desk operations, including handling multi-line phone systems and responding to guest inquiries with professionalism and courtesy
• Conduct nightly audit procedures to reconcile daily financial transactions, ensuring accuracy in billing and reporting
• Monitor security cameras and perform safety checks around the property to maintain a secure environment for guests and staff
• Prepare detailed shift reports, incident logs, and financial documentation to support hotel management
• Address guest concerns promptly, providing solutions that enhance guest satisfaction and uphold high standards of hospitality
• Collaborate with housekeeping and maintenance teams to ensure all guest areas are clean, safe, and well-maintained

Skills

• Strong background in hospitality management, hotel management or related experience in the hotel or resort industry
• Excellent customer service skills with a focus on guest relations and guest services excellence
• Bilingual or multilingual abilities are highly desirable to serve diverse clientele effectively
• Proficiency in front desk operations, including phone etiquette and multi-line phone systems
• Knowledge of night audit procedures, hotel accounting practices, and hotel experience preferred
• Exceptional communication skills with an emphasis on clear, professional interaction both face-to-face and over the phone
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail

This part-time Night Auditor position is paid and offers an engaging opportunity for those passionate about hospitality. If you thrive on delivering outstanding guest experiences while managing operational excellence during overnight hours, we invite you to bring your energy and expertise to our team!

Work Location: In person