Housekeeping or Front Desk Reservationist/Hostess

Job Summary
We are looking for a friendly, organized, and multitasking Hostess/Reservationist to join our team! This role combines front-of-house hospitality with light kitchen duties. You'll be responsible for taking reservations, greeting guests, managing bookings, assisting with pizza and dessert preparation, and maintaining a clean and organized work station and We are seeking a dedicated and detail-oriented Housekeeper to join our team. The ideal candidate will play a crucial role in maintaining cleanliness and orderliness in our facilities, ensuring a welcoming environment for guests and staff alike. This position requires a strong work ethic, attention to detail, and the ability to work independently or as part of a team.

Front Desk Reservationist/Hostess Duties
Greet guests warmly upon arrival, providing exceptional customer service with a friendly and professional demeanor

• Answer phone inquiries with clear, courteous communication, providing information about services and availability
• Assist guests with check-in and check-out procedures, ensuring smooth and seamless experiences
• Maintain cleanliness and organization of the front desk area and guest common spaces
• Coordinate with housekeeping staff to ensure guest rooms are prepared to high standards of cleanliness and comfort
• Handle guest requests promptly, resolving issues with patience and professionalism to enhance guest satisfaction
• Housekeeping Duties
• Perform thorough cleaning of guest rooms, common areas, and facilities according to established standards.
• Conduct floor care duties including sweeping, mopping, vacuuming, and polishing surfaces.
• Ensure all bathrooms are sanitized and stocked with necessary supplies.
• Report any maintenance issues or safety hazards to management promptly.
• Assist with laundry services as needed, including washing, drying, folding, and organizing linens.
• Maintain inventory of cleaning supplies and request replenishments when necessary.
• Uphold high standards of hospitality by providing excellent service to guests during their stay.

Front Desk Reservationist/Hostess Requirements

• Previous experience as a host/hostess or in food service is highly preferred
• Strong customer service skills with excellent communication abilities
• Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus
• Experience in hotel or hospitality environments is desirable
• Ability to manage multiple tasks efficiently while maintaining attention to detail
• Professional phone etiquette and guest relations skills are essential
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Housekeeping Requirements
• Previous experience in housekeeping or custodial roles is preferred; hotel or hospitality experience is a plus.
• Strong attention to detail and ability to follow instructions accurately.
• Time management skills with the ability to prioritize tasks effectively.
• Ability to work independently as well as collaboratively within a team environment.
• Physical stamina to perform cleaning tasks that may require lifting, bending, and standing for extended periods.
• A commitment to maintaining a clean and safe environment for all guests and staff. Join us in creating a pristine atmosphere that enhances the overall experience for everyone who walks through our doors!

Pay: From $14.00 per hour

Work Location: In person

Salary : $14