College Success Coach

Monday – Friday, 8:00 a.m. – 4:30 p.m.

Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.

The Center for Student Outreach and Success (CSOS), a division of Student Services, is designed to ensure students have access to the services they need to be successful at MECC. The C-SOS serves as a one-stop shop on campus assisting students with the academic process and ensuring they are referred to the appropriate services needed. The SOS Center encourages students to walk in with any questions they may have. The staff in the SOS Center are trained to refer students to the appropriate offices or assist the student if appropriate. The SOS Center is comprised of the College Success Coach Initiative. The CSCI Program’s primary focus is to serve their cohort students with one-on-one case management services to address barriers to success. When appropriate, the CSCI staff will assist students with referrals and provide backup advising services when faculty/Student Services staff are not available.

The College Success Coach is responsible for working with students to support and enhance their success in college. The college success coach will assist students in developing individualized academic plans, applying for financial aid and scholarships, identifying academic needs and linking to tutoring or other learning support resources, and providing follow up when risk factors such as poor attendance or low grades are evident. The College Success Coach will communicate with students in the target population on a regular basis and engage them in person individually and/or in small groups. College success coaches will communicate with college faculty and coordinate with student services personnel regarding students in the target population to ensure that they have access to college resources and support that will lead to completion of their academic program. College Success Coaches will capture appropriate data on student communications, interactions, and success strategies in order to strengthen the college’s use of College Success Coaches.

This position is designated as a restricted position in accordance with Department of Human Resource Management (DHRM) Policy 2.20. A restricted position is one that is funded, in whole or in part (minimum of 10%), by non-continuous or non-recurring funding sources such as grants, contracts, donations, auxiliary revenues, or other time-limited funding streams.

As a result, the continued availability of this position is dependent upon the continuation of the identified funding source(s). Should such funding be reduced, modified, or discontinued, the position and therefore employment in this role may be subject to change or elimination in accordance with applicable state and institutional policies.

Employees serving in restricted positions are generally afforded the same terms and conditions of employment as other classified employees; however, certain provisions such as layoff sequencing and eligibility for placement rights or severance benefits may differ based on the nature and continuity of funding.

By accepting or continuing in this position, the employee acknowledges and understands the restricted status of the role and the potential implications associated with its funding source.

KSAs needed to be successful in the position:

Minimum Required Qualifications:

Infrequent statewide travel.

Apply at

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.