Shuttle Driver (Passenger Endorsement CDL)

Purpose of the position:

The Shuttle Driver is responsible for the safe, courteous, and efficient operation of a Commercial Driver's License (CDL) vehicle transporting guests between parking areas at the base of the mountain and Arizona Snowbowl Resort. This position combines strong technical driving skills with a genuine commitment to guest service, ensuring every passenger has a safe, comfortable, and positive experience.

Essential Functions:

• Safely operate a CDL passenger bus or van, following all traffic regulations, DOT requirements, and Arizona Snowbowl policies and procedures.
• Maintain a professional image at all times, emphasizing positive guest relations and hospitality.
• Assist passengers as needed to find a seat, board and exit the vehicle safely, and load/unload equipment and luggage.
• Perform required pre- and post-trip vehicle inspections, maintain accurate logbooks, and report any defects to the Mountain Operations Director.
• Possess a working understanding of basic vehicle and truck systems and the ability to operate vehicles ranging from vans to larger passenger buses.
• Communicate effectively via two-way radio system with dispatch and other staff.
• Subject to random, reasonable suspicion, and post-accident FTA/DOT drug and alcohol testing.
• Maintain good attendance and the ability to work nights, holidays, weekends, and in adverse weather conditions.

Education / Training / License(s) / Certification(s) Requirements:

• High School Diploma or equivalent work experience (2 years).
• Valid Commercial Driver's License (CDL) with a Passenger (P) Endorsement required.
• No driver restrictions, suspensions, or revocations within the last 3 years.
• Must be at least 18 years of age.
• Must possess a valid DOT medical card with an insurable driving record.
• Must be able to pass a Department of Transportation (DOT) pre-employment drug test and adhere to ongoing random testing requirements.

Competencies Requires:

• Knowledge of State and Federal Transportation Regulations and CDL rules.
• Skilled, safe operation of passenger buses and vans.
• Effective communication with guests and staff;  Bilingual abilities a plus but not required.
• Friendly, outgoing, and knowledgeable about Arizona Snowbowl's products and services.
• Team player who stays calm under pressure and solves problems independently.

Physical and mental requirements:

• Must remain alert at all times for surrounding traffic and pedestrians; the busy, fast-paced environment can be stressful but must be handled with a smile.
• Requires physical effort such as walking, lifting, bending, standing, reaching, kneeling, pushing, pulling, and manual dexterity, including lifting objects weighing up to 50 pounds.
• May require assisting passengers with equipment and luggage.
• Works onboard a moving vehicle and requires sitting for extended periods with constant arm, hand, and foot movement.

Work Environment:

• Involves driving a passenger vehicle in all weather conditions, including extreme cold, snow, wind, and rain, on varied and sometimes snow-covered surfaces.
• Occasionally exposed to wet and/or winter conditions, including night driving and adverse weather.

This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities, duties, and skills required. Job duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice. Arizona Snowbowl is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role; please contact Human Resources to request an accommodation.