What are the responsibilities and job description for the Ski School Supervisor (Adult Focus) position at MOUNTAIN CAPITAL PARTNERS LLC?
The successful candidate will possess a passion for our sports, business, guests and team members. We expect our team members to have a team-focused attitude toward top performance, growth and development with excellent communication skills embodied in a collaborative style.
Duties & Responsibilities:
- Runs the day-to-day operations of the ski & snowboard school
- Primarily responsible for adult ski and snowboard lessons, assisting with other programs as needed
- Hire, train, and coach instructors
- Scheduling and time sheets
- Coordinate with other departments to create a seamless experience with lessons and programs
- Reporting and tracking of ski school performance
- Provides exceptional guest service through the efficient organization of instructors and support staff
- Resolves guest and employee issues as needed with professionalism
- Properly utilizes department tools and software for the structure and organization of lessons
- Responsible for coaching, measurement and recognition of employee performance - including seasonal performance reviews
- Mentors and assists in the development and training of future leaders
Qualifications:
- 3 years working in snow sports school, preferably with leadership experience
- Ability to positively influence and support others
- High levels of emotional intelligence
- Superior communication skills
- Demonstrates ability to provide great guest service
- Strong understanding of school operations and the guest experience.
- Exceptional organizational skills
Additional Certifications (not mandatory):
- PSIA/AASI Instructor certifications