Rental Technician

Position Summary 

The Rental Technician is responsible for fitting, adjusting, and maintaining ski and snowboard equipment to ensure a seamless and enjoyable guest experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced mountain environment.  

Key Responsibilities 

• Greet guests in a friendly and professional manner  

• Assist guests in selecting appropriate ski or snowboard equipment based on guest-provided information, including measurements and self-identified ability level, in accordance with established Internal Operating Procedures (IOPs) and manufacturer guidelines 

• Assist guests with finding appropriate skis or snowboards 

• Educate guests on equipment and proper use  

• Adjust ski and snowboard bindings according to manufacturer guidelines  

• Perform visual and functional inspections of all rental equipment  

• Maintain a clean and organized rental shop environment  

• Assist with inventory tracking and storage  

• Complete required training as assigned by mountain leadership 

• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period 

• Other duties as assigned by mountain leadership 

Qualifications 

• Must be 16 years or older   

• Basic mechanical aptitude or willingness to learn  

• Strong communication and teamwork skills  

• Positive attitude and customer mindset  

• Ability to work in a fast-paced, high-volume environment  

• Ability to work flexible schedules, including weekends, nights, and holidays 

• Must be eligible to work in the United States 

• Successful completion of background check 

Work Environment & Physical Requirements 

• Ability to stand for extended periods of time and perform repetitive physical tasks  

• Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors 

• Ability to lift up to 50 lbs  

Compensation & Benefits 

• Compensation: $17.50/hour 

• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy) 

Salary : $18