What are the responsibilities and job description for the Team Lead Housekeeping position at Mount Snow?
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
A Vail Resorts Team Lead acts as a front-line supervisor, driving daily operational excellence, safety, and "Epic Service" across various departments like base operations, lift, or hospitality. They are responsible for training, mentoring and disciplining staff. Key requirements include strong communication, problem-solving skills, and flexibility for weekend/holiday work.
Job Specifications:
- Starting Wage: $23.00/hr - $27.05/hr
- Employment Type: Year Round
- Shift Type: Full Time and Part Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:
- Leadership & Staffing: Trains, coaches, and evaluates staff performance, including progressive discipline.
- Operational Excellence: Manages daily operations such as opening/closing procedures, equipment maintenance, and facility readiness
- Guest Service & Safety: Delivers "Epic Service" by resolving complex guest issues, maintaining high safety standards, and conducting employee training.
- Communication & Support: Liaises between staff and management to ensure effective pass-downs, often involving collaboration with security or local law enforcement.
Job Requirements:
- Experience: Often requires 1–5 years of previous supervisory or leadership experience in hospitality, security, or guest services.
- Physical Ability: Must be able to work outdoors in, sometimes extreme, alpine weather conditions and lift up to 50 lbs.
- Skills: Strong computer skills (Microsoft Office, Excel) and proficiency in English
- Schedule: Flexibility to work nights, weekends, and holidays is required.
- Requirements: Must be at least 18 years old and pass a background check.
The expected pay range is $23.00/hr - $27.05/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 514839
Reference Date: 05/12/2026
Job Code Function: Housekeeping
Salary : $23 - $27