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Assistant Property Manager Owner Services

Mount Snow
Dover, VT Full Time
POSTED ON 11/26/2025 CLOSED ON 12/29/2025

What are the responsibilities and job description for the Assistant Property Manager Owner Services position at Mount Snow?

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:
The Assistant Property Manager acts as the Owner Services Coordinator to serve as the primary point of contact for contracted unit owners of the Grand Summit and off-site condo units. This role is central to ensuring owner satisfaction, supporting rental program operations, and maintaining strong communication between owners, property management partners, and internal resort leadership.

 

Job Specifications:  

  • Starting Wage: $25.00/hr - $30.15/hr 
  • Employment Type: Year Round 
  • Shift Type: Full Time hours available 
  • Minimum Age: At least 18 years of age 
  • Housing Availability: No 

 

Job Responsibilities:  

  • Serve as the main contact for contracted owners and condo owners, delivering exceptional service and timely support.
  • Respond to owner inquiries via email and phone, providing accurate information and effective solutions.
  • Help grow our portfolio of off-site condo units for our rental program.
  • Assist owners with all Rental Program benefits, including revenue statements, Space A reservations, and RCI/II and Legendary Lodging program benefits.
  • Provide guidance to HOA members and facilitate communication with Lemon Juice Property Management when needed.
  • Support Rental Agreement owners with all needs related to their contract, including maintenance items covered under the RMA, rental revenue questions, bookings, and any services outlined in the RMA.
  • Process documents and coordinate administrative tasks for property resales.
  • Organize, update, and share relevant documents in shared file spaces for access by the Front Desk Manager and General Manager.
  • Collaborate closely with resort leadership to ensure smooth owner operations and excellent guest/owner experience.

 

Job Requirements:

  • Excellent computer skills, including Word, Excel, knowledge of booking channels and property management system experience
  • Strong communication and customer service skills
  • Highly organized and detail-oriented
  • Comfortable managing multiple tasks and priorities
  • Experience with property management or hospitality required
  • Ability to work effectively with owners, management partners, and internal teams

 

The expected pay range is $25.00/hr - $30.15/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  512733
Reference Date: 11/26/2025 
Job Code Function: Property Management
  

Salary : $25 - $30

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