What are the responsibilities and job description for the Senior System Analyst - Ambulatory position at Mount Sinai Medical Center?
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC019380 EHR Implementation
Job Description Summary
Position Responsibilities
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
Degree Requirements:
Responsibilities
Core: All other tasks as assigned., Core: Complies with current Hospital security and safety polices., Core: Demonstrates continuous effort to improve operations and streamline work processes., Core: Establishes standards and best practices to comply with Laws and regulations., Core: Gathers, interprets and analyses data., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Makes computations and calculations involving the application of engineering principles., Core: Prepares reports, project summaries, correspondence, and maintains accurate records., Core: Reports incidents to Supervisor and/or Risk Management department within required timeframe in accordance with medical center policy., Core: Reviews and evaluates new technologies., Core: Understands engineering principles theories, concepts, practices, and techniques., Core: Uses a personal computer, engineering applications, and data management software in performing duties., Job Specific: Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner., Job Specific: Downtime Processes - Leads development of downtime processes. Actively participates in testing of downtime processes. Demonstrates broad understanding of downtime as it affects the enterprise. Ensures systems and workflows are adequate to recover from planned or unplanned downtime events., Job Specific: Issue Resolution - Leads resolutions and teaches others how to troubleshoot or prevent future occurrence, Job Specific: Knowledge - Leads teams to advance application knowledge and understanding. Achieves and maintains up-to-date application knowledge for multiple applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Recognized as an expert in assigned areas of system support. . Actively mentors others. Presents solutions that are creative and functional., Job Specific: Leadership - Leads departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as an internal consultant for operational leadership. Performs as a respected and engaging leader for assigned projects., Job Specific: Projects and New System Implementations - Leads and completes projects within specified time frame. Able to manage multiple projects while maintaining portfolio of regular support assignments. Able to examine existing system design for optimization opportunities, based on experience. Performs duties with little direction required. Ensures timeline, scope and resources for project are well managed., Job Specific: Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner., Job Specific: Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner, Job Specific: Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner., Job Specific: Testing - Leads the development of testing materials and activities for workflow updates/system upgrades/implementations Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies., Job Specific: Training - Leads the development of training content for users. Infuses training with key workflow information and best practices related to system use. Leads formal training activities in the form of teaching, proctoring, materials preparation or other tasks as necessary., Job Specific: Upgrades/Optimizations - Leads system activities related to upgrades and optimization independently. Accounts for application dependencies, interfaces and other workflow concerns. Establishes and executes a communication plan related to upgrade/optimization activities., Job Specific: Workflow Analysis - Leads and mentors others to perform workflow analysis and design with input and guidance from key operational leadership. Demonstrates understanding of interdependent workflows across departments/systems. Facilitates workflow adoption on new processes. Ability to articulate benefits and risks associated with new workflow/implementation
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC019380 EHR Implementation
Job Description Summary
Position Responsibilities
- Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner.
- Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.
- Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
- Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner
- Workflow Analysis - Leads and mentors others to perform workflow analysis and design with input and guidance from key operational leadership. Demonstrates understanding of interdependent workflows across departments/systems. Facilitates workflow adoption on new processes. Ability to articulate benefits and risks associated with new workflow/implementation
- Testing - Leads the development of testing materials and activities for workflow updates/system upgrades/implementations Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies.
- Upgrades/Optimizations - Leads system activities related to upgrades and optimization independently. Accounts for application dependencies, interfaces and other workflow concerns. Establishes and executes a communication plan related to upgrade/optimization activities.
- Projects and New System Implementations - Leads and completes projects within specified time frame. Able to manage multiple projects while maintaining portfolio of regular support assignments. Able to examine existing system design for optimization opportunities, based on experience. Performs duties with little direction required. Ensures timeline, scope and resources for project are well managed.
- Issue Resolution - Leads resolutions and teaches others how to troubleshoot or prevent future occurrence
- Leadership - Leads departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as an internal consultant for operational leadership. Performs as a respected and engaging leader for assigned projects.
- Knowledge - Leads teams to advance application knowledge and understanding. Achieves and maintains up-to-date application knowledge for multiple applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Recognized as an expert in assigned areas of system support. . Actively mentors others. Presents solutions that are creative and functional.
- Downtime Processes - Leads development of downtime processes. Actively participates in testing of downtime processes. Demonstrates broad understanding of downtime as it affects the enterprise. Ensures systems and workflows are adequate to recover from planned or unplanned downtime events.
- Training - Leads the development of training content for users. Infuses training with key workflow information and best practices related to system use. Leads formal training activities in the form of teaching, proctoring, materials preparation or other tasks as necessary.
- License/Registration/Certification
- None
- Education
- Bachelor's Degree or equivalent experience
- Experience
- 7 years experience with large hospital applications/systems preferred Relevant application certification desired (when applicable)
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements:
Responsibilities
Core: All other tasks as assigned., Core: Complies with current Hospital security and safety polices., Core: Demonstrates continuous effort to improve operations and streamline work processes., Core: Establishes standards and best practices to comply with Laws and regulations., Core: Gathers, interprets and analyses data., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Makes computations and calculations involving the application of engineering principles., Core: Prepares reports, project summaries, correspondence, and maintains accurate records., Core: Reports incidents to Supervisor and/or Risk Management department within required timeframe in accordance with medical center policy., Core: Reviews and evaluates new technologies., Core: Understands engineering principles theories, concepts, practices, and techniques., Core: Uses a personal computer, engineering applications, and data management software in performing duties., Job Specific: Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner., Job Specific: Downtime Processes - Leads development of downtime processes. Actively participates in testing of downtime processes. Demonstrates broad understanding of downtime as it affects the enterprise. Ensures systems and workflows are adequate to recover from planned or unplanned downtime events., Job Specific: Issue Resolution - Leads resolutions and teaches others how to troubleshoot or prevent future occurrence, Job Specific: Knowledge - Leads teams to advance application knowledge and understanding. Achieves and maintains up-to-date application knowledge for multiple applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Recognized as an expert in assigned areas of system support. . Actively mentors others. Presents solutions that are creative and functional., Job Specific: Leadership - Leads departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as an internal consultant for operational leadership. Performs as a respected and engaging leader for assigned projects., Job Specific: Projects and New System Implementations - Leads and completes projects within specified time frame. Able to manage multiple projects while maintaining portfolio of regular support assignments. Able to examine existing system design for optimization opportunities, based on experience. Performs duties with little direction required. Ensures timeline, scope and resources for project are well managed., Job Specific: Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner., Job Specific: Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner, Job Specific: Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner., Job Specific: Testing - Leads the development of testing materials and activities for workflow updates/system upgrades/implementations Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies., Job Specific: Training - Leads the development of training content for users. Infuses training with key workflow information and best practices related to system use. Leads formal training activities in the form of teaching, proctoring, materials preparation or other tasks as necessary., Job Specific: Upgrades/Optimizations - Leads system activities related to upgrades and optimization independently. Accounts for application dependencies, interfaces and other workflow concerns. Establishes and executes a communication plan related to upgrade/optimization activities., Job Specific: Workflow Analysis - Leads and mentors others to perform workflow analysis and design with input and guidance from key operational leadership. Demonstrates understanding of interdependent workflows across departments/systems. Facilitates workflow adoption on new processes. Ability to articulate benefits and risks associated with new workflow/implementation