What are the responsibilities and job description for the Oncology Patient Navigator position at Mount Sinai Medical Center?
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC018011 MS Cancer Center Support Services
Job Description Summary
Position Responsibilities
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
Degree Requirements:
Responsibilities
Core: Accurately and completely reconcile medications across the continuum of care., Core: Accurately and completely reconcile medications across the continuum of care., Core: Adheres to and complies with all regulatory standards globally to profession and specific to unit., Core: All other tasks as related to the position's duties., Core: Complies with current Hospital security and safety polices., Core: Conduct a "time-out" immediately before starting the procedure as described in the Universal Protocol., Core: Conduct a pre-operative verification process as described in the Universal Protocol., Core: Ensures and understands the safety aspect of clinical alarms., Core: Follows Patient Safety goals as established by the department; supports effective responses to adverse and sentinel events; provides an on-going proactive approach to reduce risk; integrates patient safety as a priority into new and existing processes., Core: Follows the National Patient Safety goals as required: Improve accuracy of patient identification with at least two identifiers (excluding patient's room number). Improve the effectiveness of communication among caregivers. Improve the safety of using medications. Reduce the risk of health care-associated infections. Accurately and completely reconcile medications across the continuum of care. Reduce the risk of patient harm resulting from falls. Conduct a pre-operative verification process as described in the Universal Protocol. Mark the operative site as described in the Universal Protocol. Conduct a "time-out" immediately before starting the procedure as described in the Universal Protocol., Core: Improve accuracy of patient identification with at least two identifiers (excluding patient's room number)., Core: Improve the effectiveness of communication among caregivers., Core: Improve the safety of using medications., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Maintains current licensure and annual competencies as specific to assignment, keeping written evidence on file at all times., Core: Mark the operative site as described in the Universal Protocol., Core: Reduce the risk of health care-associated infections., Core: Reduce the risk of patient harm resulting from falls., Core: Reports incidents to supervisor and Risk Management department within required timeframe in accordance with medical center policy. Follows the completion of incident reporting policy., Core: Understands all new physician orders must be implemented within two hours of initiation for routine and within 30 minutes or less for stat., Core: Understands and is able to administer medication per physicians orders adhering to the hospital approved patient identifiers, following the 5 rights of patient medication administration., Core: Understands and is able to prepare patient for invasive and / or non invasive medical procedures ensuring universal protocol compliance., Core: Understands the procedures to ensure continuity of patient profile/kardex and/or procedure preference cards or other unit specific tools, in a timely manner. Assures continuity of patient care assessment and reassessment as per policy., Core: Utilizes chain of command to communicate changes in patient condition and initiate timely interventions to prevent negative patient outcomes., Job Specific: Builds relationships with other patient navigators, including orientation and training of new staff. Promotes a culture of patient safety and quality care is our top priority. { 7 more}
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC018011 MS Cancer Center Support Services
Job Description Summary
Position Responsibilities
- Overcome barriers within the healthcare system to ensure patients receive the care and treatment needed; assigning patients appropriately to designated navigators, while balancing caseloads.
- Coordinates with other departments to ensure efficient patient flow and referral process to other team members is initiated and maintained.
- Supervises daily preparation of new patients for next day visits to ensure all necessary medical records are available or are scanned in the patient's chart, and ready for the physician visit.
- Participates in the implementation of department initiatives and projects; ensure team is involved in activities to meet objectives/goals.
- Utilizes various administrative tools (forms and system applications) to track patient intake and treatment interventions and outcomes, summarizing and reporting findings using the navigator dashboard.
- Handles complex patient situations, assisting the other navigators as needed, while working on assigned caseload. Involves and communicates with the department Director in decision-making process, quality improvement projects and initiatives.
- Communicates strategies to the team and guiding them towards targets and departmental goals.
- Works closely with the department Director to ensure established goals are aligned and monitors team compliance, and submitted to the Director on a monthly basis.
- Builds relationships with other patient navigators, including orientation and training of new staff. Promotes a culture of patient safety and quality care is our top priority.
- License/Registration/Certification
- None
- Education
- Bachelor's Degree in healthcare or related field preferred, or completed within 2 years of hire.
- Experience
- Minimum of 3-5 years of experience in patient/healthcare relations, or equivalent combination of education, experience and training. Training in health and community outreach programs a plus. Some leadership experience a plus.
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements:
Responsibilities
Core: Accurately and completely reconcile medications across the continuum of care., Core: Accurately and completely reconcile medications across the continuum of care., Core: Adheres to and complies with all regulatory standards globally to profession and specific to unit., Core: All other tasks as related to the position's duties., Core: Complies with current Hospital security and safety polices., Core: Conduct a "time-out" immediately before starting the procedure as described in the Universal Protocol., Core: Conduct a pre-operative verification process as described in the Universal Protocol., Core: Ensures and understands the safety aspect of clinical alarms., Core: Follows Patient Safety goals as established by the department; supports effective responses to adverse and sentinel events; provides an on-going proactive approach to reduce risk; integrates patient safety as a priority into new and existing processes., Core: Follows the National Patient Safety goals as required: Improve accuracy of patient identification with at least two identifiers (excluding patient's room number). Improve the effectiveness of communication among caregivers. Improve the safety of using medications. Reduce the risk of health care-associated infections. Accurately and completely reconcile medications across the continuum of care. Reduce the risk of patient harm resulting from falls. Conduct a pre-operative verification process as described in the Universal Protocol. Mark the operative site as described in the Universal Protocol. Conduct a "time-out" immediately before starting the procedure as described in the Universal Protocol., Core: Improve accuracy of patient identification with at least two identifiers (excluding patient's room number)., Core: Improve the effectiveness of communication among caregivers., Core: Improve the safety of using medications., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Maintains current licensure and annual competencies as specific to assignment, keeping written evidence on file at all times., Core: Mark the operative site as described in the Universal Protocol., Core: Reduce the risk of health care-associated infections., Core: Reduce the risk of patient harm resulting from falls., Core: Reports incidents to supervisor and Risk Management department within required timeframe in accordance with medical center policy. Follows the completion of incident reporting policy., Core: Understands all new physician orders must be implemented within two hours of initiation for routine and within 30 minutes or less for stat., Core: Understands and is able to administer medication per physicians orders adhering to the hospital approved patient identifiers, following the 5 rights of patient medication administration., Core: Understands and is able to prepare patient for invasive and / or non invasive medical procedures ensuring universal protocol compliance., Core: Understands the procedures to ensure continuity of patient profile/kardex and/or procedure preference cards or other unit specific tools, in a timely manner. Assures continuity of patient care assessment and reassessment as per policy., Core: Utilizes chain of command to communicate changes in patient condition and initiate timely interventions to prevent negative patient outcomes., Job Specific: Builds relationships with other patient navigators, including orientation and training of new staff. Promotes a culture of patient safety and quality care is our top priority. { 7 more}