What are the responsibilities and job description for the Community Engagement Coordinator position at Mount Rogers Community Services Board?
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JOB SUMMARY:
The Community Engagement Coordinator strengthens community awareness, connection, and participation in behavioral health initiatives. This role builds and nurtures relationships with community partners, coordinates outreach and engagement activities, supports program events, and elevates the visibility of agency services through strategic communication and collaboration. The coordinator serves as a liaison between the agency and the community to promote access to resources, reduce stigma, and foster environments that support mental health and well-being.
ESSENTIAL FUNCTIONS:
- Act as liaison, cultivating strong partnerships with schools, businesses, civic groups, local government, healthcare providers, and other community stakeholders.
- Plan, coordinate, and attend outreach events, health fairs, presentations, and community-based activities representing the agency.
- Promote agency services, prevention programs, and wellness resources using trauma-informed communication strategies.
- Provide outreach education, distribute materials, and engage the community in evidence-based initiatives.
- Assist with social media content, newsletters, and external communications to highlight services, programs, and events.
- Maintain accurate engagement records, track outreach metrics, and support reporting requirements for grants and program evaluation.
- Work closely with internal teams to support cross-program collaboration and assist with the coordination of staff and volunteers at community events.
- Demonstrate a commitment to ongoing learning in public health, behavioral health, prevention science, and wellness practices while modeling the agency’s mission, values, and person-centered approach.
OTHER DUTIES:
- Required to travel to other agency sites and community locations as necessary to fulfill job responsibilities.
- Perform other duties as assigned by supervisor in support of program needs and agency mission.
- Convey agency values, priorities, and professional standards through presence and conduct at partner organizations, community events, and educational institutions.
QUALIFICATIONS:
- Experience building community partnerships, delivering outreach, or coordinating community programs
- Willing and available to work modified schedules (e.g., after-hours).
- Knowledge of Prevention Strategies and Concepts
- Knowledge of conducting needs assessments
- Knowledge in social and psychological factors that affect individuals, families, and communities.
- Effective oral and written communication skills.
- Strong organizational, presentation, and interpersonal skills
- Ability to function and contribute as a member of a team.
- Knowledge of Agency resources.
EXPERIENCE/EDUCATION REQUIRED:
Bachelor’s degree in Human Services, Public Health, Communications, Marketing, or related field.
Experience working with a public Agency is preferred.
Experience building community partnerships, delivering outreach, or coordinating community programs.
Experience with social media and digital communication tools.