What are the responsibilities and job description for the Student Resource Specialist position at Mount Hood Community College?
Job Summary and Responsibilities/Duties
For best consideration, please submit application materials by October 19, 2025
*This is a grant funded position with an expected end date of June 30, 2027. Continued funding is dependent upon future grant funding.*
Job Summary
Provides a broad range of services to students enrolled in Adult Basic Skills courses to support recruitment, intake and orientation, ongoing student support services, and student transition to college-level coursework and success in achieving college certificates and degrees and solidifying employment. Advises students concerning educational requirements, academic schedules, financial aid policies and procedures, career and vocational goals and assists students in removing barriers to succeed in college and/or employment. Tracks student progress in order to provide on-going support and maintain data for grant reporting. Works collaboratively with the Adult Basic Skills faculty, staff, and managers.
Essential Duties:
- Advises and assists students in the development of meaningful education plans that are aligned to career and life goals. Assists students with the development of decision-making skills, awareness of educational resources and reinforcement of self-direction in educational planning.
- Works collaboratively with the ABS program faculty and staff, and other college student support services to develop strategies for ensuring student success in class and to transition those who are ready for work, workforce training, or post-secondary education. Works collaboratively with other departments to facilitate and address student and program needs.
- Facilitates new student information sessions, Student Success Seminars, program related workshops, and proctors standardized testing sessions as needed.
- Develops, implements, and maintains retention and transition strategies for assigned programs.
- Conducts outreach and recruitment activities for marginalized student groups.
- Creates brochures, student guides, forms, and documents for distribution and/or presentation.
- Provides support for students experiencing family, personal, or economic crisis which may impact school performance. Refers to and helps student connect with internal and external support services.
- Assists department in accurately tracking and maintaining student data for grant reporting in statewide web-based data system.
Additional Duties
- Performs all other related duties as assigned.
Minimum and Desired Qualifications
Minimum Qualifications:
- A Bachelor's degree in education, social work, counseling, one of the social sciences, or related field.
- Three (3) years of experience working in an advising, workforce development, or social work
- Experience assessing student needs and coordinating educational and/or community-based services
- Experience working with at-risk populations and culturally diverse populations.
- Intermediate (considerable) computer skills with word processing, spreadsheet, presentation, database, and email applications, preferably within the Microsoft Office Suite.
At the college’s discretion, additional education/experience may be substituted for experience/education on a year-for-year basis.
Preferred Qualifications:
- Master’s degree in education, social work, counseling, one of the social sciences, or related field.
- Experience using standardized adult assessment systems, such as the Comprehensive Adult Student Assessment System, and web-based data systems.
- Bilingual proficiency in English and another language that meets community needs.
- Knowledge of student services functions at community college setting such as financial aid, advising, and counseling.
Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)
Knowledge, Skills and Abilities (KSAs)
- Knowledge of available college and community support services
- Excellent interpersonal skills with the ability to establish and maintain effective working relationships with students, staff, other agencies, and the general public
- Strong organizational skills and an ability to prioritize and meet deadlines while providing calm, courteous, accurate and professional service in fast-paced environment with multiple interruptions
- Ability to effectively handle multiple tasks, coordinate numerous schedules, and meet changing deadlines
- Ability to communicate effectively, both orally and in writing
- Problem solving skills
Working Conditions and Important Information
Working Conditions:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Persons with certain disabilities may be capable of performing the essential duties of this class with or without reasonable accommodation, depending on the nature of the disability.
Work Environment: Work is performed primarily in a college learning center, classroom, lab, cubicle, or similar environment, and remotely/online from home as required by the college. Must be able to work from all MHCC campuses and locations.
Hazards: Potential interaction with anxious and/or distressed individuals.
Physical Demands: Primary functions require sufficient physical ability and mobility to work in a college learning center, classroom, lab or similar setting; dexterity of hands and fingers to operate a computer keyboard and other general office and instructional equipment and technologies; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; lifting, pushing, pulling and carrying office and instructional technologies and equipment, supplies and materials weighing up to 10 pounds; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.
This is an on-site position. Any remote work requires prior approval and must comply with MHCC Remote Work policies and administrative regulations. Remote work must be within the states of Oregon or Washington.
Salary PlacementInitial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part-time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.
The following is a brief description of the benefits offered by Mt. Hood Community, this is intended to be a summary only – any errors or omissions are unintentional. Please refer to benefit booklets, plan documents, college policy and regulations for more detailed information. Greater detail regarding fringe benefits is available in the Classified Association Bargaining Agreement.
COLLEGE PAID BENEFITS
Health Benefit Options
MHCC is a member of the Oregon Educators Benefit Board (OEBB) which administers Medical, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD) and Employee Assistance Plan (EAP). New employee Fringe Benefits are effective the first day of the month following date of employment. Available medical, dental and vision plans and rates are available on the MHCC intranet, under Human Resources/Benefits.
MHCC will only pay the premium portion for medical, dental and vision coverage for your spouse/domestic partner and/or eligible dependents if they are not covered under another policy.
If you elect to have double coverage for a spouse/domestic partner or eligible dependent, you will be required to have the premium associated with the double coverage deducted out of your payroll check each month.
Important Retirement Information:
Make sure you are enrolled in the medical, dental and/or vision plans you want when you retire. Retirement is not considered a Qualified Status Change (QSC) so you cannot add or change plans at the time of retirement.
In order to ensure that a spouse/domestic partner and/or eligible dependent can be covered when you retire you will need to enroll them on MHCC's policy at the open enrollment period prior to your retirement date even though they may be covered under another policy. The College will waive the double coverage premiums when an employee is adding a spouse/domestic partner and/or eligible dependents during open enrollment period prior to the employee’s anticipated retirement date for that plan year.
Other College Paid Insurances
- Life Insurance=Coverage = $50,000
- Accidental Death & Dismemberment (AD&D) Coverage = $50,00
- Long Term Disability (LTD)
Public Employees Retirement Plan (PERS)
Consistent with PERS rules, the employee contributes 6% of their gross salary into an Individual Account Program (IAP) with PERS. The contribution is set up automatically. At the time of retirement, based on one of the following programs, a monthly pension benefit is calculated. Please refer the Public Employees Retirement System (PERS) website for detailed information on retirement benefits: http://oregon.gov/PERS/.
Public Employees Retirement System – Tier One/Tier Two
Hired by a PERS employer before August 28, 2003 and have an active account.
Oregon Public Service Retirement Plan - OPSRP
Hired on or after August 28, 2003 and do not have active account in the PERS Program.
Tuition Waiver Plan
The College will maintain the Tuition Waiver Plan for employees, their spouses, and their dependents through age 23 who qualify as dependents. Employees and their spouse/domestic partner will pay only course specific fees. Instructional fees for work-related classes taken by an employee at the request of the supervisor will be waived.
Employee Assistance Program (EAP)
MHCC’s Employee Assistance Program (EAP) is through Canopy which provides services to help people privately resolve problems that may interfere with work, family, and other important areas of life.
The EAP provides FREE (no charge for utilization) and confidential services to employees and their dependents, living at or away from home, and all household members, related or not. MHCC employees, spouses/domestic partner, dependents and their eligible household members have eight (8) free EAP services per new issue, including relationship, family, stress, anxiety, and other common challenges. Employees must get a referral from the EAP for each issue for services to be covered. Find more information about our Employee Assistance Program (EAP) here.
Use of MHCC Swimming Pool
Full-time employees and dependents have free access to the MHCC swimming pool during open recreation sessions. Swimming classes through the American Red Cross Learn-to-Swim program are not free under the tuition waiver plan or the swim pass. Employees are responsible to pay for the classes.
Vacation
Scheduling and Use of Vacation Leave
Vacation time may be taken only with the prior approval of the supervisor and cannot be granted before it is accrued unless it is to the mutual benefit of the College and the employee.
All employees must request vacations to the employee’s supervisor in writing not less than two (2) weeks in advance for approval to use more than two (2) days, and not less than one
(1) week in advance when requesting two (2) days or less. This advance notice requirement may be waived in the sole discretion of the employee's supervisor.
R evised: 3/21/2025
A department may delineate specific periods during the year when, due to operational need, vacations may not be approved. Outside of those periods, if a vacation request is denied, the employee and supervisor will immediately discuss a reasonable alternative time for vacation. If the delay results in an employee’s accrual exceeding maximum limits as defined in the chart below, during the next three months, the employee will be paid forty (40) hours of vacation in their next regular pay distribution. The hours paid will be deducted from the accrued vacation time.
Vacation Accruals
Vacation time will begin accruing from the first day of employment with the College. Classified employees will accrue vacation on a monthly basis. The vacation accrual rates are as follows for full-time employees who remain employed for twelve (12) months.
Employees working less than twelve (12) months or less than full-time will accrue vacation on a prorated basis, based on the percentage of full-time worked or the percentage of the year worked by the employee.
An employee’s total balance of accrued vacation may not exceed two (2) times their annual maximum accrual rate.
Separation from Employment
In case of an employee’s termination or resignation, accrued vacation pay will be included in the employee’s last check except if the employee has not completed their probationary period.
Sick Leave
At the time of hire, employees will receive eighty (80) hours of sick leave. Thereafter, employees will accrue sick leave at the rate of one (1) day per full month worked. Sick leave will be available to employees as it is accrued. Those employees who are not employed on a twelve (12) month basis will accrue sick leave on a prorated basis of actual time worked. Employees who work less than full-time will accrue sick leave on a prorated basis, based on the percentage of full-time worked, excluding overtime hours worked.
Holidays
The term “holiday” means each of the following days:
Any other day observed by the College as a legal holiday. If a holiday falls on Saturday, Friday will be a paid holiday. If a holiday falls on Sunday, Monday will be a paid holiday.
Additional Information
Detailed information regarding all Classified Employee benefits are available in the Classified Bargaining Agreement.
26000 SE Stark St.
Gresham, Oregon, 97030
Salary : $63,011 - $87,228